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The Obamacare Website Could Stay Broken for a While
New York Magazine ^ | 10/13

Posted on 10/13/2013 3:34:46 PM PDT by nickcarraway

While the government shutdown distracted much of the media from the troubled September 30 launch of the Affordable Care Act's national insurance marketplace, heathcare.gov, the site's numerous and ongoing issues have become impossible to ignore. The New York Times took a comprehensive look at the nearly two-week-old system, and it's not pretty. "These are not glitches," said an insurance executive who has communicated with federal officials who are trying to implement the new healthcare plan. "The extent of the problems is pretty enormous. At the end of our calls, people say, 'It's awful, just awful.'"

At least 14.6 million people have visited the site so far, but the government has declined to say how many have successfully used it to enroll in insurance programs. Insurance executives told the Times that they have received only "a trickle" of enrollment files. Some forms have been sent to the wrong insurers because of company name mix-ups, while others are unusable because they are missing "crucial information." Meanwhile, a Times researcher who managed to register with healthcare.gov on October 1 was never able to actually log in to the site, despite 4o attempts to do so over the course of eleven days.

Apparently, healthcare.gov's flaws aren't a surprise to many people who worked on it directly. Internal reports show that officials repeatedly worried that the $400 million system would not be ready in time for the scheduled launch date, which the Obama administration reportedly refused to move or scale back because they did not want to give ammunition to Obamacare's eager critics. Concerns included shortages of funds and other resources, slowness in providing contractors with specifications for the project, and the decision to make the Medicare and Medicaid agency responsible for integrating and testing the newly created databases and software.

Officials have said publicly that the site should be fixed in time for the December deadline to sign up for coverage that begins on New Year's Day. A Times source "familiar with the system's development" says it's "now roughly 70 percent of the way toward operating properly." As for that other 30 percent? "I’ve heard as little as two weeks or as much as a couple of months." Obviously, this situation is embarrassing for the White House. It also poses a threat to the success of the Obamacare. The program won't result in lower insurance prices unless large numbers of people participate in the new healthcare exchanges, and that won't happen if they can't even get the website to work.


TOPICS: Business/Economy; Extended News; Government; News/Current Events
KEYWORDS: abortion; deathpanels; obamacare; zerocare
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1 posted on 10/13/2013 3:34:46 PM PDT by nickcarraway
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To: nickcarraway

It needs to stay broken forever.


2 posted on 10/13/2013 3:35:49 PM PDT by PGR88
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To: nickcarraway

The vast majority of software engineers are Libertarians. They only have idiot liberals available to run the website.


3 posted on 10/13/2013 3:42:22 PM PDT by Wanderer99
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To: All

I don’t think the answer is very difficult. it takes expertise and competence to do software engineering. can you imagine the affirmative action hires working on obamacare.
I can tell you from experience, affirmative action hires cannot write code.


4 posted on 10/13/2013 3:43:37 PM PDT by willywill
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To: nickcarraway

Gotta wonder if Libertarian hackers have sent or will send a Stuxnet type virus into the ObamaCare website. Hee! Hee!


5 posted on 10/13/2013 3:44:47 PM PDT by PJ-Comix
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To: nickcarraway

They can take their deadlines and penalties and shove `em.


6 posted on 10/13/2013 3:45:27 PM PDT by tumblindice (America's founding fathers: All armed conservatives.)
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To: nickcarraway

I think the BIG government IT boys are still trying to fix the food stamp machine. The ObamaCare website is going to wait. Barry’s “children” are out there starving right now!


7 posted on 10/13/2013 3:45:28 PM PDT by FlingWingFlyer (The DemocRAT Pahtay! Spending our grandchildren's future, today!)
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To: nickcarraway

Obama & his cohorts will refuse to acknowledge that the problems are more than easy-fix glitches, and they will refuse to accept help from those who know how to fix the website.

They do not want it to be fixed.


8 posted on 10/13/2013 3:56:05 PM PDT by savedbygrace (But God!)
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To: willywill
affirmative action hires cannot write code.

Lowest bidder?

9 posted on 10/13/2013 4:00:24 PM PDT by Libloather (The epitome of civility.)
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To: nickcarraway

Having worked in software, data processing, programming and IT for 40+ years, I offer this tried and true theorem:

The first 90% of a project takes 90% of the time.

The remaining 10% takes the other 90%.

Proved time after time after time. And rarely taken into account by contractors or clients.

I am stunned to read that programming on this behemoth didn’t start until this past spring. Designed to fail?


10 posted on 10/13/2013 4:01:47 PM PDT by upchuck (nobamacare must be stopped before it can live down to our expectations.)
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To: upchuck

A brilliant analysis. Love your post.

As we used to snark in the automotive industry when talking about mechatronic systems...

“Let’s change the software, it’s free and happens instantly”


11 posted on 10/13/2013 4:04:26 PM PDT by nascarnation (Frequently wrong but rarely in doubt....)
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To: upchuck

A brilliant analysis. Love your post.

As we used to snark in the automotive industry when talking about mechatronic systems...

“Let’s change the software, it’s free and happens instantly”


12 posted on 10/13/2013 4:06:01 PM PDT by nascarnation (Frequently wrong but rarely in doubt....)
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To: nickcarraway

I have been in healthcare for 33 years as a physician assistant. The elephant in the room is that the government cannot even get the website right...and they are going to dole out healthcare??? I can’t even imagine the mistakes in diagnosis coding, medication errors and billing as well as a mass exodus of American schooled doctors that await people when this thing gets in to full swing. I work at a large hospital in Alabama and everyone I come into contact with in the course of the day (healthcare workers) basically agrees that this has nothing to do with healthcare as so many of you have posted already. It has everything to do with crashing the Republic as we know it. It’s called a Trojan Horse.


13 posted on 10/13/2013 4:10:27 PM PDT by alabama_heart
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To: PGR88

Keep it broken forever by visiting often.


14 posted on 10/13/2013 4:23:10 PM PDT by unixfox (Abolish Slavery, Repeal the 16th Amendment)
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To: upchuck

I’ve posted this before, but the FED bureaucrats who I worked for, signed off on every stage of my projects until the end. It was the FINAL stage that I always realized that they never read the outlines or specs. But, what the hell do they care?? It’s not like it’s their money or as if they will be held to account! This same class of worthless and talentless mashed potatoes will retire early on upper 5 figures. Pathetic.


15 posted on 10/13/2013 4:26:33 PM PDT by LittleBillyInfidel (This tagline has been formatted to fit the screen. Some content has been edited.)
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To: PGR88

I hope some hackers make sure of that.


16 posted on 10/13/2013 4:27:28 PM PDT by janipa
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To: upchuck
isn't it's just a rehash of the failed canadian program? so it's failed twice now... garbage in, garbage out
17 posted on 10/13/2013 4:48:39 PM PDT by Chode (Stand UP and Be Counted, or line up and be numbered - *DTOM* -vvv- NO Pity for the LAZY)
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To: upchuck
Having worked in software, data processing, programming and IT for 40+ years, I offer this tried and true theorem: The first 90% of a project takes 90% of the time. The remaining 10% takes the other 90%. Proved time after time after time. And rarely taken into account by contractors or clients. I am stunned to read that programming on this behemoth didn’t start until this past spring. Designed to fail? Soooo correct and works in my line too. Nuclear energy.
18 posted on 10/13/2013 5:07:26 PM PDT by Nuc 1.1 (Nuc 1 Liberals aren't Patriots. Remember 1789!)
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To: upchuck

Having worked in software, data processing, programming and IT for 40+ years, I offer this tried and true theorem:

The first 90% of a project takes 90% of the time.

The remaining 10% takes the other 90%.

Proved time after time after time. And rarely taken into account by contractors or clients.

I am stunned to read that programming on this behemoth didn’t start until this past spring. Designed to fail?

*****

I, too, have worked with software systems - 30+ years in teleom. The way that they implemented this system is nothing short of a MASSIVE CF.

Check out my thread from yesterday:

http://freerepublic.com/focus/f-news/3078256/posts

You know, this type of system ain’t rocket science - its simple order processing. Amazon processes like 20 million orders per day.

Amazon lets you shop [ie: browse healthcare plans based on generic info - age, location, income, etc.], THEN you check out and give specific data [ie: name, address, SSN, etc.].

Amazon then sends standardized, complete, AND accurate order form to its warehouses [ie: healthcare providers].

The government coulda followed the Amaon model and made sort of a “clone” of it for like $1 million bucks ...


19 posted on 10/13/2013 5:13:21 PM PDT by Lmo56 (If ya wanna run with the big dawgs - ya gotta learn to piss in the tall grass ...)
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To: nickcarraway

To think that a new software system that is dependent on a number of old antiquated federal systems is insane.


20 posted on 10/13/2013 5:13:39 PM PDT by ully2
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To: upchuck

Prato’s law. Pardon the spelling; I R N ‘gineer.
btw, it’s 80%, etc.
/smile...


21 posted on 10/13/2013 5:14:43 PM PDT by sasquatch
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To: Chode
isn't it's just a rehash of the failed canadian program? so it's failed twice now... garbage in, garbage out

Yup. Same Canadian IT firm that was FIRED by the Canadian Government for incompetence ...

22 posted on 10/13/2013 5:16:25 PM PDT by Lmo56 (If ya wanna run with the big dawgs - ya gotta learn to piss in the tall grass ...)
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To: upchuck

Maybe we will all become believers of the ‘mythical man-month”


23 posted on 10/13/2013 5:16:53 PM PDT by ully2
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To: nickcarraway

This is all by design. Obama purposefully wanted a crappy website so single-payer can be rushed in. If he wanted a good website, he could’ve contacted anyone in Silicon Valley to create one at a far cheaper price.


24 posted on 10/13/2013 5:26:05 PM PDT by Extremely Extreme Extremist (Governor Sarah Heath Palin for President of the United States in 2016)
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To: nickcarraway; All
I am an Exchange Agent, fully certified to sell Obamacare for the Individual Market.
I am not even attempting to look for any business, and have not signed anyone up yet. However, I am I do health care oriented financial planning and I had to at least know what I was talking about.
1.) The training system forced me to claim that my previous home was at a relatives house, at which I never lived in my life. They would not clear me, when I answered the security question correctly!
2.) There is a HUGE “pent up demand” for “guaranteed issue health insurance” for those with “pre-existing conditions. However, OBAMACARE created this pent up demand. Obamacare eliminated all of the “high risk pools” that were in effect, in nearly every State. As an agent, I have had NO plan available, for those who were either irresponsible and did not buy insurance before an illness struck, or found themselves out of COBRA or other coverage and had health issues.
3.) The EASIEST way to “fix” this online “Exchange” or “Marketplace” problem is to allow OLD FASHIONED PAPER APPLICATIONS to qualify for the tax credit or subsidy under the current income thresholds. Those paper applications are already available, but agents will only use them for clients who CLEARLY will not qualify for any subsidy or tax credit due to high income status. Let people decide for themselves if they want to “forward fund” their credits or subsidies or discounts, whatever you want to call them. It would take a HUGE amount of pressure off the online system to allow paper applications to qualify for all government benefits, for those willing to claim said benefits on their Form 1040 at tax time!
25 posted on 10/13/2013 5:34:51 PM PDT by Kansas58
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To: nickcarraway

Sebelius has been such a great overseer of the website that she deserves a promotion just like Susan Rice! /s


26 posted on 10/13/2013 5:35:00 PM PDT by Obama_Is_Sabotaging_America (If Americans were as concerned for their country as Egyptians are, Obama would be ousted!)
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To: nickcarraway
the site's numerous and ongoing issues have become impossible to ignore.

Impossible *for even the New York Times* to ignore.

Officials have said publicly that the site should be fixed in time for the December deadline

The same officials who've been saying for over three years that the site would be ready at launch, and who continue to say that the problem is unexpected volume ("and that's a good thing") and a few iPhone-like glitches.

27 posted on 10/13/2013 5:38:53 PM PDT by MUDDOG
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To: Lmo56
so it's a loser2
28 posted on 10/13/2013 5:39:49 PM PDT by Chode (Stand UP and Be Counted, or line up and be numbered - *DTOM* -vvv- NO Pity for the LAZY)
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To: nickcarraway

It’s an architectural flaw. Until the architecture is redesigned, it will always be broken.


29 posted on 10/13/2013 5:40:37 PM PDT by Hoodat (BENGHAZI - 4 KILLED, 2 MIA)
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To: Hoodat

A few gargoyles around the perimeter seems appropriate.


30 posted on 10/13/2013 5:45:44 PM PDT by eyedigress ((zOld storm chaser from the west)/ ?s)
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To: nickcarraway

and the left was trying to make it sound as if Apple also had it’s own health-care web sight. and why are they using Apple as an excuse? God, if this was happening in 2010, the glitches would of been blamed on Bush.


31 posted on 10/13/2013 5:53:14 PM PDT by Cruz_West_Paul2016
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To: upchuck
I prefer the 80/20 rule. 80% of the implementation can be achieved with 20% of the time. The final 20% of implementation requires the remaining 80% of the allotted time.

I had read somewhere that maneuvering one's way through the application process on the ObamaCare website involved the running of 90+ applications. Not only is that going to hamper efficient use of resources, it creates a problem that additional server space won't solve. The real question here should be why our government has the need for so many applications. I suspect it has to to with the same Big Brother intrusions on our personal data that the NSA currently engages in. As an IT person, I am sure you have better insight on this.

32 posted on 10/13/2013 5:53:57 PM PDT by Hoodat (BENGHAZI - 4 KILLED, 2 MIA)
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To: Wanderer99

You need to learn the difference between “libertarian” and the modern “liberal.” They could not be farther apart.


33 posted on 10/13/2013 5:57:53 PM PDT by dinodino
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To: nickcarraway
I am beginning to wonder if there is actually any functionality behind healthcare.gov. I have a MSCS and have worked on several very large government and telecom software development efforts.

I looks like a front end system designed to collect names and personal information without being able to actually sell anyone anything in a legally binding manner.

I know 0bamacare is not actually intended to work as promised. It is a backdoor method of getting single payer (government) healthcare.

The Democrats are facing a big problem if this 0bamanation fails TOO FAST. If they don't have something ready to go to replace this they will have destroyed American Healthcare with nothing to replace it. I do not think that will go over well at the polls.

The Republicans and the TEA Party need to make the the ONLY issue for the 2014 and 2016 elections. I think we have a chance to pummel the Democrats at all levels of government.

Garde la Foi, mes amis! Nous nous sommes les sauveurs de la République! Maintenant et Toujours!
(Keep the Faith, my friends! We are the saviors of the Republic! Now and Forever!)

LonePalm, le Républicain du verre cassé (The Broken Glass Republican)

34 posted on 10/13/2013 6:09:42 PM PDT by LonePalm (Commander and Chef)
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To: willywill
can you imagine the affirmative action hires working on obamacare.

I wasn't aware that Canada nationally or Ontario provincially utilize affirmative action.

The problem wasn't the coders anyway, it was the management and in particular micro-management from HHS.

35 posted on 10/13/2013 6:17:14 PM PDT by steve86 (Some things aren't really true but you wouldn't be half surprised if they were.)
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To: Hoodat

Your 80/20 rule is very similar to my 90/10 rule :)

Having to run 90+ applications to accomplish anything indicates a piss poor design.


36 posted on 10/13/2013 6:22:38 PM PDT by upchuck (nobamacare must be stopped before it can live down to our expectations.)
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To: nickcarraway

It will stay broken because there are not any “providers” to speak of.

No one is “playin ball” on the supply side of the equation.

Guess they kind of forgot about that one... force people to buy, but fail to force suppliers to supply.


37 posted on 10/13/2013 6:48:20 PM PDT by Safrguns (PM me if you like to play Minecraft!)
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To: willywill

AA hires being mainly proficient in Ebonics, it’s no surprise they can’t do IT coding, which is based on and a derivative of proper English and has very demanding, unforgiving syntax rules. IOW a programmer gets exactly what she asks for in proper computer language and syntax, not by any means what she wants and not necessarily anything that makes sense.


38 posted on 10/13/2013 6:51:58 PM PDT by libstripper (Asv)
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To: nickcarraway

At nearly 2 weeks, the obamacare software has broken the world record for glitches. The previous record was 0.478473812 seconds.


39 posted on 10/13/2013 7:07:14 PM PDT by Right Wing Assault (Dick Obama is more inexperienced now than he was before he was elected.)
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To: nickcarraway
Obviously, this situation is embarrassing for the White House.

Dubious. I've not seen any evidence that that bunch is capable if being embarrassed.

40 posted on 10/13/2013 7:11:42 PM PDT by DManA
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To: nickcarraway

I read something yesterday that claimed a lot of the work was farmed out to Asian programmers. But I can’t find it again or anything else that talks about it.

You guys have a link?

Thank you.


41 posted on 10/13/2013 7:15:11 PM PDT by DManA
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To: steve86

“I wasn’t aware that Canada nationally or Ontario provincially utilize affirmative action.”

I can’t say I know that as a matter of fact. however, given that Canada is even more Marxist than we are, i’d say its a good guess.


42 posted on 10/13/2013 7:37:49 PM PDT by willywill
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To: Extremely Extreme Extremist
  I'm still puzzled - it's easy to believe that it's incompetence - then again, it's also easy to believe that it's intentional... but either way...

  If it's intentional, then we really can't trust government to become even more involved in the practice of medicine. If they're just incompetent, then we really can't trust government to become even more involved in the practice of medicine.

   The medical profession is really the domain of doctors. Since Obamacare is pushing so many doctors to leave the profession, maybe the best 'healthcare' plan is just to get government out - leave the doctors alone and add some tort reform and some tax reform too. (stating the obvious of course - but government isn't very good at obvious)
43 posted on 10/13/2013 7:50:54 PM PDT by Maurice Tift (Never wear anything that panics the cat. -- P.J. O'Rourke)
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To: Hoodat
I had read somewhere that maneuvering one's way through the application process on the ObamaCare website involved the running of 90+ applications.

Nuh uh.

This program cannot work.

Ever.

44 posted on 10/13/2013 7:51:46 PM PDT by Lazamataz (Early 2009 to 7/21/2013 - RIP my little girl Cathy. You were the best cat ever. You will be missed.)
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To: nickcarraway

Gee!

For the man who had Google in his shirt pocket, Obama Caligula isn’t doing so well, is he?


45 posted on 10/13/2013 8:35:55 PM PDT by Terry L Smith
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To: Wanderer99

That’s an odd generality to make.


46 posted on 10/13/2013 8:38:04 PM PDT by Gene Eric (Don't be a statist!)
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Incompetence begets incompetence.

No one, absolutely no once should concede the management of their health care to the Rodeo Clown!

Do not fund ClownCare!


47 posted on 10/13/2013 8:40:18 PM PDT by Gene Eric (Don't be a statist!)
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To: Lazamataz; upchuck
Here's the thread: http://www.freerepublic.com/focus/f-news/3075116/posts

IT experts question architecture of Obamacare website

One possible cause of the problems is that hitting "apply" on HealthCare.gov causes 92 separate files, plug-ins and other mammoth swarms of data to stream between the user's computer and the servers powering the government website, said Matthew Hancock, an independent expert in website design. He was able to track the files being requested through a feature in the Firefox browser.

Of the 92 he found, 56 were JavaScript files, including plug-ins that make it easier for code to work on multiple browsers (such as Microsoft Corp's Internet Explorer and Google Inc's Chrome) and let users upload files to HealthCare.gov.

48 posted on 10/13/2013 9:37:16 PM PDT by Hoodat (BENGHAZI - 4 KILLED, 2 MIA)
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To: dinodino
You need to learn the difference between “libertarian” and the modern “liberal.” They could not be farther apart.

What are you talking about? I used the correct word.
49 posted on 10/14/2013 3:15:35 AM PDT by Wanderer99
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To: Gene Eric

It might be odd but you can bet on me being right about it.


50 posted on 10/14/2013 3:16:05 AM PDT by Wanderer99
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