Posted on 03/04/2016 5:06:54 PM PST by Mariner
Way back when i worked at an outsourced site for a major satellite TV company, a full half of ALL complaints from customers from billing to installation scheduling came from the outsourced department because they couldn’t do a damn thing consistently - except screw up!
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.