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United shows it considers its passengers expendable
Daily Sun ^ | 4/12/2017 | Michael Hiltzik

Posted on 04/12/2017 8:51:15 AM PDT by Presbyterian Reporter

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The money line is at the end of his commentary. It does appear CEO Munoz is an affirmative action CEO and is incompetent.

"""Then, as though to prove beyond doubt that it considered its passengers the expendable players in this drama, it summoned the police to do its dirty work. Something’s wrong with the intellects running United Airlines, and if there’s any justice in the world, now they’ll really pay."""

1 posted on 04/12/2017 8:51:15 AM PDT by Presbyterian Reporter
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To: Presbyterian Reporter

I have found Southwest Airlines to have excellent customer service. And it pays off. In just a few years, Southwest has grown from a regional airline to become number four in the country. Why can’t the other airlines emulate Southwest?


2 posted on 04/12/2017 8:56:31 AM PDT by Rufii
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To: Presbyterian Reporter
But they have upgraded audio programming!


3 posted on 04/12/2017 8:57:45 AM PDT by bigbob
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To: Presbyterian Reporter

Saw him on GMA this morning. He looked stupid....................


4 posted on 04/12/2017 8:59:38 AM PDT by Red Badger (Ending a sentence with a preposition is nothing to be afraid of........)
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To: Presbyterian Reporter

Best analysis so far of the event. The Airline mis-managed both before and after the event. Senior heads should roll, but they will probably ‘re-accommodate’ some lower level scapegoats.


5 posted on 04/12/2017 9:00:39 AM PDT by PAR35
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To: Presbyterian Reporter

What I don’t get is the supposed reason why airlines overbook.

Supposedly it’s because there are almost always some people that don’t show up for a flight and the companies don’t like to fly with empty seats. But haven’t the no-shows prepaid for those tickets, and if they simply fail to show up don’t they forfeit their fares?

So how are the airlines losing money because of no shows?


6 posted on 04/12/2017 9:01:58 AM PDT by aquila48
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To: Red Badger

I refuse to patronize any business run by a Mexican.

Even my landscaper is a surfer guy named Dale.


7 posted on 04/12/2017 9:02:40 AM PDT by T-Bone Texan
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To: Rufii

I agree regarding your comments re Southwest Airlines.

Southwest Airlines is the ONLY major airline that did not declare bankruptcy in the post 9/11 era.

The other airlines do not want to emulate Southwest as that would be admitting they have been incompetent for decades.


8 posted on 04/12/2017 9:02:58 AM PDT by Presbyterian Reporter
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To: Presbyterian Reporter

Blah, blah, blah. Just knee-jerk commentary. Not based on facts, but emotions.


9 posted on 04/12/2017 9:03:07 AM PDT by Responsibility2nd
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To: Presbyterian Reporter

That they let him back on the plane to continue his way home should put everyone involved in peril of a very expensive lawsuit.

Icing on the cake may be the CEO’s statements, who was duplicitous when defending his employees in one statement and apologizing for what happened in another.,

That said, I understand they offered $1,000 to rebook.

I would have asked for hotel, free meal and coupons, as they usually give me all of them...

And if I found out it was for some employees and I was being asked by name to rebook, I would have pressed pretty hard....

I usually get a boat load of goodies.


10 posted on 04/12/2017 9:05:26 AM PDT by Vendome (I've Gotta Be Me - https://www.youtube.com/watch?v=wH-pk2vZG2M)
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To: Presbyterian Reporter

11 posted on 04/12/2017 9:06:46 AM PDT by red-dawg
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To: Presbyterian Reporter

Per Twitter today:

Media found the criminal records of one David Anh Duy Dao. The doctor on the plane was David Thanh Duc Dao.

It could not get any worse if this is true.


12 posted on 04/12/2017 9:07:37 AM PDT by pugmama (Ports Moon.)
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To: T-Bone Texan

I didn’t know he was a Mexican.

I also didn’t know Mexicans couldn’t surf.......................


13 posted on 04/12/2017 9:08:07 AM PDT by Red Badger (Ending a sentence with a preposition is nothing to be afraid of........)
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To: Presbyterian Reporter

Who was the Captain of this flight?

If there was trouble the flight attendant would have gone to the Captain.

My guess is the Captain said to remove the customers so the flight crew could get on.

Professional courtesy and all that.


14 posted on 04/12/2017 9:09:46 AM PDT by blueunicorn6 ("A crack shot and a good dancer")
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To: Presbyterian Reporter
The Wall Street Journal has nominated "re-accommodate" for Euphemism of the Year!
15 posted on 04/12/2017 9:12:44 AM PDT by NJ_Tom (I don't worship the State; I don't worship the Environment - I only worship God.)
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To: Presbyterian Reporter

Is United owned by the employees?


16 posted on 04/12/2017 9:14:01 AM PDT by blueunicorn6 ("A crack shot and a good dancer")
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To: Presbyterian Reporter

The intellects running United Airlines might be compromised based on an acceptance of progressivism, otherwise known as nihilism.

Nihilism asserts there is no objective moral law and no objective meaning in life. As a result, human life has value and individuals are expendable. The destiny of this philosophy leads to the gas chambers of Auschwitz.

Nihilism = progressivism = liberalism = democrat party.


17 posted on 04/12/2017 9:14:18 AM PDT by reasonisfaith ("...because they received not the love of the truth, that they might be saved." (2 Thessalonians))
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To: aquila48
My thoughts are the same as yours. The airline must be getting the profit from the extra bookings, assuming that some people will not show up so they can sell some seats twice. Why not go back to "standby" resales at the time of the flight?.

What surprised me is that the ticket one purchases is not a contract. You'd think it would be, and the airline is obligated to provide the seat you booked and paid for.

This is a perfect example of corporate power run amuck.

18 posted on 04/12/2017 9:14:55 AM PDT by grania (only a pawn in their game)
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To: reasonisfaith

Ah, think you need to read what you wrote.


19 posted on 04/12/2017 9:16:36 AM PDT by crosdaddy
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To: Rufii

I fly infrequently and it is usually to and from Florida via Southwest. I wouldn’t call them the best but in this era they are the least bad. If I could afford it, general aviation is the way I’d go.


20 posted on 04/12/2017 9:17:26 AM PDT by VietVet876
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