Knew this would happen eventually and glad to see it....Horrible customer service. Very bad experience years ago. The store clerk refused to give me the name of the manager or direct me to him/her. They also refused to give me the corporate address or phone number and/or corporate office of consumer affairs representative to whom I could complain. I called the local store several times. The last time I called I was told to hold and they closed the store for the evening with me still on hold...Never did business with Worst Buy again.