First of all the originaly thread can be found HERE. Secondly, THANKS to ALL who have helped address and resolve this situation. I believe quite a few FReepers contacted the company as I did, and I'm sure that helped. In addition I have to say the corpporate management addressed the situation in a timely, professional manner. Here is the update with some comments I posted in the original thread. I haven't been online since yesterday, so I haven't been able to update, but here is how things developed. Around 9:15AM Eastern MAy 1st I spoke with a rep over the...