Skip to comments.Need Computer Help, Having Sound Problems (Vanity - Tech)
Posted on 08/28/2008 7:36:53 AM PDT by Momaw Nadon
The sound on my computer is not working properly.
When I play mp3, mov, wav, wmv, wma, rm, and avi files, there is a beeping/crackling noise. Most of the time the jibberish noise is complete. Sometimes, a bit of the intended audio can be heard through the beeping/crackling.
The only audio that plays well is from YouTube videos and .flv files.
I have a Creative SoundBlaster Audigy sound card.
I have uninstalled and reinstalled the drivers for the sound card with no success.
I have removed the sound card and reseated it with no success.
My speakers are 6.1 Cambridge Soundworks.
All of the hardware was purchased in 2003. I have been having this problem for about 6 months. The computer is currently running Windows XP Pro.
I tried plugging in a couple sets of headphones, but I still get the same result as with the speakers.
At this point, I'm not sure what the problem is.
What program are you using to play those files?
YouTube/flv is Flash content - if I’m not mistaken the player/engine does the decode work and passes the signal on to the sound card for amplification only.
The other formats ask the sound card to do the decode work so perhaps the sound adapter itself (or chipsets thereon) is kaput - software reloads and hardware reseats won’t have any effect.
Have you tried the Creative Diagnostic Software?
You might check to see if there is a firmware upgrade for the soundcard, or at least try reloading the firmware. You should be able to find the firmware executable on the soundcard website. Otherwise, I suspect you’ll be shelling out for a new card (which isn’t that much, actually).
Windows Media Player, WinAmp, RealPlayer, Quicktime and a few others. All of these programs are the most recent version. Also, the same effect happens when I try to play video games.
The only things that seem to work are YouTube videos on the Internet and .flv files on FLV Player 2.0. In addition, streaming audio from music sites such as Pandora.com seem to work.
This information would be helpful ...
Yes, but I have not been able to fix the problem using the Creative Diagnostic Software.
Already tried that.
It sounds like the sound chip on your card is fried. Did you have a power spike or lightning storm at the time? Did you handle the card without a ground strap?
Had anything changed on the PC before the problem occured? A new video card or something like that.
If you have a built-in sound chip, disable your sound card, enable your onboard sound, plug your speakers to the proper plug in and give that a try. If it works your problem is in your sound card.
The problem already existed when I tried reseating the card. (I wasn’t wearing a strap, but did ground myself by touching the metal computer case to prevent ESD.)
The only other thing I can think of is blowing out dust with a can of compressed air. I think this was sometime before the problem started.
No changes. I periodically blow out dust with compressed air.
Bump! That's next.
Do you know how to do that?
I wonder if the cable has worked itself loose.
Immediately when you turn your computer on, enter your BIOS (Normally either F1, F2, or Delete). Depending on your BIOS manufacturer and version, there should be an Advanced menu with different options. Inside one of the options is an option to enable/disable the on-board audio. Be sure to only change this option, changing the wrong options can make your system unbootable.
In before the "are you logged in"
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