I accidentally made a $260,000 payment to a BofA credit card when I meant to pay $2,600. It was amazingly ugly when my wife called them. But I had her plant some seeds that I knew would get logged at the call center. I called back a day later and they undid everything very apologetically.
But yeah. They are out to get money from those they know have money.
But yeah. They are out to get money from those they know have money.
Huh? No bank, not BoA or any other, wants to have to deal with such errors. They don't get to keep the money. If you'd said nothing they'd have to spend time trying to refund you the money. They'd probably end up sending you a check. The bank does not benefit from this sort of mistake you made.
Banks are out to make money just like any other business. They want you to buy their products and get loans through them. Nothing wrong with that. The bank does not benefit when you screw up making a payment. They don't keep the money and actually have to spend resources correcting it.