Hopefully, you had that offer in writing.
If their lips are moving without said offer, they’re lying.
OH, yeah! I got it in writing and when the collection agencies started mailing me bills, I would send them a copy of the agreement and they then sold the “debt” to a different agency.
About every four to six months I would get a new bill from a new collection agency; that all started about five years ago. I don’t think I have seen a single collection letter for these cards in about a year - maybe they finally all realized that I am NOT going to pay this forgiven balance.
Besides, in Texas, after four years of non-payment, the debt becomes unenforceable, so they may be looking at the date of the debt and realize that legally they can’t do anything.