Posted on 05/21/2020 12:59:04 PM PDT by sodpoodle
So, like many of you, my laptop was purchased with a McAfee product and everything was apparently fine. I did scans routinely - no problems.
Then about a month ago, I noted duplicate charges on my credit card, so I called the main McAfee phone number - a young lady then referred me to Carlos.
Carlos linked himself to my computer - accessed my BANK ACCOUNT - I COULD READ MY USER NAME AND MY PASSWORD!!!!!! I was one terrified old lady!!!!
Immediately took my laptop to a Tech Geek to clean it and remove McAfee. Changed all passwords, cancelled credit & debit cards. My bank listed my accounts as 'compromised'.
Then -I noted a McAfee(?)check for $3,100.00 had been posted to my credit card. Advised the bank to send a refund from the old account...if they knew it to be 'real money'. My banker was great!!!
Seems like the McAfee employee screwed up and his supervisor kept calling and threatening me with legal action for "taking their hard earned money(accent)"
Very stressful - some of my friends think I should have kept the money;)LOL!!
That’s a common scam, the old fake refund bit. I hope you didn’t send then any money.
I did not send the refund. My banker verified that the McAfee check was legitimate and he handled it.
I can only speculate that Carlos meant to refund $31.00 and was incompetent!
I doubt the check was real.
That was my concern - which is why I asked my banker to handle the transaction.
Smart move. 8>)
Ended a relationship with McAfee years ago.
I had had McAfee for a number of years, mostly out of laziness toward doing anything else.
One year I decided to not renew the subscription immediately when it expired. I knew from previous years that missing a short period of getting the virus signatures updated would not likely leave my PC at much risk, and meanwhile things would keep working with whatever the latest virus signatures I had gotten from McAfee.
Then one morning the McAfee software quit working at all. There was a notification it had altogether expired and made inactive on my computer. When speaking with McAfee I was told that a during my most recent McAfee updates, not only was the virus signatures updated but the software itself was no longer the software my subscription began with and therefor not mine to use, at all, if I did not keep up my subscription.
That was the end of any relationship I have had with McAfee.
I think that McAfee is slightly ahead of Norton only because a lot of Windows new PC’s get shipped with McAfee already installed, as a trial, and people are lazy to change it. I don’t know if McAfee pays (bribes) the PC makers to do that, or if it is worse - just simple collusion between McAfee and the PC makers.
I wasn’t McAfee.
He wasn’t incompetent, that’s part of his scam. He “accidentally” refunds you too much then demands that you give him “his money” back. Of course the refund is a fake check, so you send him real money and his check bounces and you have no recourse.
I was setting up an account for my wife and was surprised to see one of the security questions was already answered, with one of my security question answers from a different company.
***I wasn’t McAfee****
If you meant to write “It wasn’t McAfee”. I called the McAfee number and initiated the contact. McAfee knows your computer location and has your bank information from the yearly subscription. Thereafter you may be in touch with an incompetent employee.
Don’t know if their technicians are true employees or independent contractors, but either way - our personal information is accessible to McAfee.
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.