They have a LONG WAY to go if they EVER want their customer base back. Ignoring Ellen and all that crap simply is not enough, anymore.
Some will never come back...those who don't are unwilling to wait until Ullman can get out the contracts with the likes of Degenerous etc.
The catalog is no more as flyer's once more are being sent out...and coupons as well.
It's only been three weeks or so since uulman took over.....he's accomplished a great deal in short order already.
St. John's Bay is back into the stores as of this week...and others will also be returning that were good sellers.
I think it's only fair to give him some time to turn this ship around...and I believe he will from all I'm seeing at floor level.
Employee moral was horrible under Johnson....now excited to have things begin to be normal again...slowly but hopefully surely.
Too true. I was never out of their home store, and always left with something, but they dropped all the brands I used to buy, and the store is nearly empty now and has been for months. Latterly I have been getting cards for 10 or 20% off, but there is nothing to buy. Only saw 2 salespersons in the whole store when I was last in, which was fine as there were only about two customers in the store, aside from myself, and we were all disgusted with the empty shelves and odd items for sale, which looked like the picked over leftovers from previous glory days. Saw one gal tearing her coupon in half, and dropping it in the trash. Pity, it used to be a favorite haunt.