Its just a market reality. When Sears itself came around more than 100 years ago it put thousands of small stores out of business.
I suggest pushing “SEARS ONLINE” as their likely possible future chance to adapt (”SEARS” is a major branding)
Sears online would have been a good idea twenty years ago when they had a huge catalog mailing list and no competitors.
They really missed the boat going into the 21st century.
If they had half a brain theyd do this. sears online is the best performing section sears has left, when it works.
But think, sears catalog was a big thing like penneys catalog. turn catalog into online, and you’ve got the modern version of catalog.