Solutions-oriented, loyal and well-rounded Communications Manager and Content Editor with multiple years of experience in the journalism and media space, collaborating with stakeholders to communicate story insights for advancing shared organizational goals. Persistent and flexible writer and proofreader with interpersonal skills who is capable of identifying stories, interviewing sources and pitching stories and brainstorming to help drive top-rated, unique, relevant and insightful articles through powerful storytelling, meticulous copyediting, digital marketing and social media engagement branding and audience outreach. Highly accurate and style-minded editorial professional who skillfully manages multiple tasks and meets tight deadlines in high-pressure environments. Diligent, hard working and dedicated strategic communications planner, quick learner and self-starter capable of leading/directing teams, delegating tasks, instructing and training staffs, and monitoring performance to ensure optimal productivity. Results-focused, loyal team builder and coach with tireless work ethic seeking to leverage background and strengths in planning, strategic thinking and team management/motivation into a communications management or editor role for a progressive organization. Key contributions include: • Supervised/trained 70+ employees, delegated tasks, scheduled manpower, and monitored performance, ensuring productivity. • Directed up to $4M in budgets with focus on zero profit erosion and 100% financial integrity. • Recognized as a skilled editor, publisher and writer, effectively creating original, unique and relevant content and news pieces to attract readers, drive readership volume and expand the brand for securing long-term customer retention. • Accepted to the Poynter Institute for Media Studies in 2013 (“Developing a New Mobile Strategy”), 2002 ("Television, Web and Print Convergence Workshop”), and 1996 (“New Leaders in the Newsroom”). • Earned succession and the marketing management role creation by stakeholders to maintain tenure. • Served as lead spokesperson for Florida’s Turnpike and SunPass for 16+ years, helping strategize and prepare senior management for maintaining messaging consistency. • Helped create, design and execute an extremely successful, comprehensive, multi-media communication plan to inform Miami-Dade county residents, tourists and stakeholders in the conversion of the southern 47 miles of the turnpike to a cashless tolling system, the first such conversion in organizational history. • Managed turnpike communications through several hurricanes, coordinating toll suspensions, reinstatements and service availabilities by utilizing a variety of communication methods including news releases, social media and website for outreach. • Created marketing strategies to help sell $12M SunPass toll transponders, one of the most successful electronic tolling programs in the country. • Selected as presenter/moderator for the 2008 panel discussion on new media development (Twitter, Facebook, YouTube) at the International Bridge, Tunnel and Turnpike Association meeting in Philadelphia. • Motivated, managed and led statewide marketing and public information staff. • Served as departmental social media coordinator, developing Twitter messages and overall strategy for expanded brand awareness, visibility and exposure. • Interfaced daily with residents, tourists, and other visitors to the state of Florida, educating visitors regarding traveling and various state attractions to help drive retention. • Helped devise and implement extremely effective communication and marketing plans including the ongoing conversion of Florida’s Turnpike in Miami/Dade and Broward Counties from cash to all-electronic tolling. • Conducted numerous media interviews with television, radio and newspapers staff from 5 media markets within the state of Florida including live television and radio appearances. See less