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Dollar Rent a Car charged a customer $768 for a car she never picked up and was pursued by a debt collectorafter refusing to pay
MSN ^ | 10/15/2022 | Ryan Hogg

Posted on 10/15/2022 11:30:57 AM PDT by TexasKamaAina

A woman was charged almost $800 for a car she never picked up and was pursued by a debt collector after she refused to pay, damaging her credit score.

Abigail Eason planned to rent from Dollar Rent A Car in early August at Houston International Airport, but was told when she arrived at the counter that her online booking could not be honored.

Eason made a new reservation with Dollar but then canceled it after being offered smaller car that was still far more expensive than the SUV she had booked.

She then rented a car from Hertz, which also owns Dollar, at a cost of $621.

When Eason dropped her car off at Hertz four days later, she was also hit with a $768 charge from Dollar. A receipt suggested Eason had rented the car five hours after she had left the airport in a Hertz vehicle, and had returned it at the same time as her Hertz rental.

(Excerpt) Read more at msn.com ...


TOPICS: Business/Economy
KEYWORDS: carrental; dollarrentacar; hertz
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This has been on ongoing problem with Hertz for a couple of years.
1 posted on 10/15/2022 11:30:57 AM PDT by TexasKamaAina
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To: TexasKamaAina

It is as if using the services of certain companies is now outright dangerous.


2 posted on 10/15/2022 11:35:26 AM PDT by joma89 (Buy weapons and ammo, folks, and have the will to use them.)
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To: TexasKamaAina

Plus Hertz will call the cops on you saying the car is stolen.


3 posted on 10/15/2022 11:37:48 AM PDT by for-q-clinton (Cancel Culture IS fascism...Let's start calling it that!)
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To: TexasKamaAina
She then rented a car from Hertz

And then was charged with auto theft.

4 posted on 10/15/2022 11:42:54 AM PDT by Right_Wing_Madman
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To: TexasKamaAina

Lucky she didn’t end up in jail.

https://viewfromthewing.com/hertz-is-even-sending-people-to-jail-that-never-rented-cars-from-them/


5 posted on 10/15/2022 11:53:54 AM PDT by skyman
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To: Right_Wing_Madman

“And then was charged with auto theft.”

False.


6 posted on 10/15/2022 11:55:04 AM PDT by TexasGator (!!!)
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To: joma89

Hertz is no longer a car company. That went bankrupt. They are now a collection agency, overseen by a bankruptcy court. The collection agency hired by the court has the power of the court behind them. And they get a percentage of every dollar they can scare up. Don’t expect them to act like a company who cares about your business. They don’t. As soon as the bankruptcy is over, they will sell the company to someone else. Both the court and the collection agency will not care at all how Hertz is perceived as a company after that. Don’t do business with Hertz at all. You have no rights or leverage as far as they are concerned.


7 posted on 10/15/2022 11:57:12 AM PDT by poinq
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To: TexasKamaAina
“was told when she arrived at the counter that her online booking could not be honored”

Seinfeld - What's the Point of a Reservation

8 posted on 10/15/2022 12:01:13 PM PDT by MD Expat in PA (No. I am not a doctor nor have I ever played one on TV. The MD in my screen name stands for Maryland)
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To: TexasKamaAina

Some Hertz execs probably belong in prison at this point. Too much has happened to write it off as incompetence.


9 posted on 10/15/2022 12:10:08 PM PDT by PAR35
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To: TexasKamaAina

You have to practically be a lawyer to not get ripped off on rental cars. I really try to avoid them...just a scam.


10 posted on 10/15/2022 12:12:01 PM PDT by toddausauras ( )
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To: poinq
They are now a collection agency, overseen by a bankruptcy court.

Did they file again?

Hertz Exits Bankruptcy and Expects 'Strong Financial Results' in 2021

https://www.caranddriver.com/news/a36921952/hertz-exits-bankruptcy-2021/

11 posted on 10/15/2022 12:15:48 PM PDT by PAR35
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To: joma89

She is being conned by some person at Dollar.


12 posted on 10/15/2022 12:19:04 PM PDT by chopperk
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To: TexasGator
Give Hertz time.

They will get around to it.

13 posted on 10/15/2022 12:19:28 PM PDT by Harmless Teddy Bear (The nation of france was named after a hedgehog... The hedgehog's name was Kevin... Don't ask)
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To: TexasKamaAina

On vacation I just uber.


14 posted on 10/15/2022 12:36:38 PM PDT by SauronOfMordor (A Leftist can't enjoy life unless they are controlling, hurting, or destroying others)
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To: TexasKamaAina

A Hertz spokesperson told Insider that the charge was rescinded on August 19, almost two weeks after it was made, and it was now in touch with the collection agency to cancel its pursuit of Eason.


15 posted on 10/15/2022 12:42:52 PM PDT by Rusty0604 (" When you can't make them see the light, make them feel the heat." -Ronald Reagan)
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To: TexasKamaAina

Car rental people are the mattress salesmen of wheeled vehicles.


16 posted on 10/15/2022 1:03:05 PM PDT by GingisK
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To: TexasKamaAina
I travel a lot and I used to be a big renter of cars, mostly Avis and Hertz.

But I have to tell you, the Uber/Lyft experience makes the renting of cars completely superfluous and obsolete.

I recently travelled to San Diego on business and used nothing but Lyft. When I totaled up my expenses, the Lyft rides were cheaper than if I had rented a car at the airport.

Not only that but I got door to door service, almost instant pickups (never longer than 6 or 7 minutes) and friendly conversation from the drivers. It was such a pleasant experience compared to the hard sell from the rental agencies on insurance, upgrades and all that other nonsense on every transaction. I did not have to worry about getting charged for a full tank of gas because I did not return it completely filled. No worries on tolls. No demeaning inspections for dings and whatnot.

During my San Diego trip, I got rides from my hotel to Oceanside Beach, the Midway Carrier, Oldtown, and a highly rated steakhouse in Carlsbad. To the hotel from the airport and back for my return trip was a pleasure. Zero stress about being late to anywhere because even if the Lyft broke down, another one would be right behind it to take me where I needed to be. Hassle free payment through the app and I tipped whatever I wanted after leaving the car.

No stress whatsoever on finding parking, navigating unfamiliar roads or finding gas stations.

I sound like a commercial, I know, but the experience of Lyft or Uber is so superior to renting a car on trips that I just had to mention it. I will probably never rent a car again.

17 posted on 10/15/2022 1:18:23 PM PDT by SamAdams76 (4,235,369 active user on Truth Social)
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To: TexasKamaAina

Hertz, don’t it.


18 posted on 10/15/2022 1:24:30 PM PDT by Fido969 (45 is Superman! )
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To: TexasKamaAina

Think I heard OJ Simpson even switched to Uber from Hertz now.


19 posted on 10/15/2022 1:41:03 PM PDT by LeoTDB69
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To: TexasGator

That was false sarcasm. You can’t tell sarcasm? It was obvious.


20 posted on 10/15/2022 2:09:00 PM PDT by webheart
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