[EinNYC]

what is the exact error message you see?

"That combination doesn't match our records. You can try again, or we can help you create a new password or find your username."

[US_MilitaryRules]

Completely erase your auto fill login name. You might have hit the spacebar by accident? Cap locks on?

[Mount Athos]

Did you attempt to reset your password? Give it a try. I say that because of the specific error message you saw.

[Red Badger]

Caps Lock on/off?

NUM Lock on/off?

[daniel1212]

A quick search on "That combination doesn't match our records. You can try again, or we can help you create a new password or find your username." includes these results:

https://community.brave.com/t/cant-login-to-wells-fargo/488698/3 [bug]

https://www.bogleheads.org/forum/viewtopic.php?t=401798

by gavinsiu » Mon Apr 03, 2023 9:48 pm
Ok, I figured it out I think. I was using Brave to access Wells Fargo. Apparently, by default they have some sort of blocker call "Shields UP" that blocks tracking and is enabled by default. If enable, you can't log into Wells Fargo. Shields up is Brave's ad blocker.

What's strange is that I also tried logging into Wells Fargo using Firefox and the same thing happened even if I turn off ublock origin. AT teh same time, it works with firefox on Windows with ublock origin enable.

As for password fields, Wells Fargo appears to work with Bitwarden, but many sites often use non-standard login fields. It's even worse on the Android phones

And finally, a solution if an extensions is the problem:

Create a new, temporary browser profile 95

• Ensure that you only have one browser window open (the new profile)
• Save a couple of passwords in the new profile as you normally would (no need to enter them all)
• Close the browser
• Relaunch the browser with the new profile and check to see if password data is retained.

  Hope this helps.