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Is Microsoft ignoring its own medicine?
The Economic Times ^ | 11/10/05 * (They're GMT + 6) | ?

Posted on 10/10/2005 6:18:36 PM PDT by MrsEmmaPeel

SEATTLE: Microsoft promises its software will make people better workers — more productive, more profitable, more able, as the company likes to say, to achieve their potential. Yet some wonder why the software behemoth isn’t taking more of its own medicine.

As Microsoft hits 30, critics reel off a list of complaints that sounds like, well, a Microsoft commercial: stifling bureaucracy, frustrating miscommunication, different units working on overlapping technology without adequate cooperation. In short, the very ills promises to cure with its software.

Growing pains have delayed products, leaving the door open for Microsoft to be beaten to market by younger, more nimble competitors led by

Meanwhile, Microsoft shares have been trading at about the same level for several years. As it gears up to release a slew of new products, Microsoft is trying to untangle bureaucratic snags with a corporate shakeup meant to get the best ideas to market faster and increase the company’s push toward over-the-Internet software and services.

(Excerpt) Read more at economictimes.indiatimes.com ...


TOPICS: Culture/Society; Technical
KEYWORDS: microsoft
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I want to open this thtread up to a generic (and objective) discussion on Microsoft. PLEASE -- usual Microsoft basers, don't poison this! If you're an employee or contractor with Microsoft with first hand experience or an objective observer have serious points to make please make them!
1 posted on 10/10/2005 6:18:39 PM PDT by MrsEmmaPeel
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To: MrsEmmaPeel
I'll bite. I'm very familiar with Microsoft's inner workings (first hand). The best I can describe it, is all the departments are so compartmentalized that no-one knows what the other is doing. For the employees, the benefits are some of the best in the world. So, there is a strong incentive not to rock the boat or do a decent job-- rather, to simply do the (minimum) job that was asked.
2 posted on 10/10/2005 6:23:06 PM PDT by Utopia
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To: Utopia

Thanks. Can you say which area you worked?


3 posted on 10/10/2005 6:26:03 PM PDT by MrsEmmaPeel
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To: MrsEmmaPeel

That article was posted on one of the most obnoxious websites ever -- multiple animated ads on the same screen made me nauseous.


4 posted on 10/10/2005 6:32:44 PM PDT by birbear (Admit it. you clicked on the "I have already previewed" button without actually previewing the post.)
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To: MrsEmmaPeel
I'd rather not. Understand, I'm not anti-Microsoft - but being there was an incredible eye-opener. In so many areas its "spare no expense" -- all the drinks during the day (coke, pepsi, water, milk, coffee, etc, etc) can be access from large refrigerators from the kitchen areas totally free. Large rec rooms for employees (and contractors) exist to play pool, X-Box games, card games.. whatever turns your fancy. Yet productivity wise, I can tell you that many of Microsoft's own groups don't even use Microsoft's own products.

The in-fighting between groups was pretty insane.

No one was concerned about quality of product. What they were concerned was their own job.

5 posted on 10/10/2005 6:34:04 PM PDT by Utopia
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To: MrsEmmaPeel; Utopia

I have heard stories similar to response #2. It's almost like a business based on the C++ class model where groups only see the public methods but not the internal implementations themselves.


6 posted on 10/10/2005 6:38:28 PM PDT by SpaceBar
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To: Utopia
I'll bite. I'm very familiar with Microsoft's inner workings (first hand). The best I can describe it, is all the departments are so compartmentalized that no-one knows what the other is doing.

Bill Gates once described Microsoft as (to paraphrase) "a fleet of speedboats connected by bungee chords". Could it be that model doesn't scale?

7 posted on 10/10/2005 6:42:35 PM PDT by The Duke
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To: SpaceBar
LOL! I LOVE that analogy! That is so true!
8 posted on 10/10/2005 6:43:03 PM PDT by Utopia
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To: MrsEmmaPeel

Microsoft appears to be suffering transitional atrophy. Business organizations, Social clubs, Charity's even Religious organizations routinely suffer a decline in productivity as the 1st generation of leadership struggles to maintain leadership/management positions and resists the changes that must take place. Those changes in todays climate cannot occur on the 25 year cycles that use to be the norm (and sufficient to maintain an effective organization). This cycle now has been compressed to 5 to 7 years. Major overhauls must be initiated on a regular basis and leadership must be passed forward much more frequently (retirement used to be a natural stepping off point) waiting until the existing management decides to retire even on an accelerated retirement schedule simply isn't quick enough. Many argue that the experience and knowledge of long term managers is worth almost any price to retain unfortunately the consumer that grew up 10 years after the existing manager assumed his postilion has grown up in a world that is radically different from the one that manager/leader grew up in, leaving him/her with a severe handicap in the execution of his duties.


9 posted on 10/10/2005 6:46:12 PM PDT by kublia khan (Absolute war brings total victory)
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To: The Duke
Could it be that model doesn't scale?

Absolutely.

We can extend the analogy even further by saying that the speed boat driver is blindfolded and each boat is towing skiers in shark-invested waters.

10 posted on 10/10/2005 6:46:32 PM PDT by Utopia
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To: kublia khan
That is true -- to a point -- but I don't believe that is Microsoft's main problem. What I see is that their recruiting practices and corporate culture have ill-prepared any lower-level people to assume responsibility.

The corporate culture is one of appeasement and mediocrity -- no one risks saying: "the emperor has no clothes". The prime impetus of the troops is to protect their own jobs and benefits so its never their fault when failure occurs. This frequently leads to absence of testing, improper test methodologies, poor quality control, anything to avoid being the bearer of bad news. Lower and middle management is largely made up of "yes" men and women. That's not to say there aren't some really good people there or projects. But those people are the exception, not the rule and they are drowned out by the mediocrity.

11 posted on 10/10/2005 6:55:59 PM PDT by Utopia
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To: Utopia
Do you work there now? And if not, would you go back?
12 posted on 10/10/2005 6:58:25 PM PDT by MrsEmmaPeel
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To: MrsEmmaPeel
No and no.
I didn't burn any bridges-- etc. I probably could go back tomorrow (still regularly exchange e-mail with many MSofties). For all the benefits MS offered, I wanted my work to have meaning, otherwise, what's the point of working 8-9-10 hours of my life a day?
13 posted on 10/10/2005 7:09:52 PM PDT by Utopia
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To: MrsEmmaPeel

I'll bite too.




LINUX.


14 posted on 10/10/2005 7:24:45 PM PDT by taxed2death (A few billion here, a few trillion there...we're all friends right?)
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To: MrsEmmaPeel
I get the impression these days that Microsoft's new OS doesn't do a lot more than what's currently available, and the real reason new features are added is to sell hardware.

My XP Windows directory is nearly 3 gigabyes, and I don't have much installed on this machine. The whole thing is insane.

15 posted on 10/10/2005 7:35:27 PM PDT by Reactionary
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To: Reactionary

I was just at Adobe's website and their Adobe Acrobat READER requires 90 meg of hard drive space. Now that is insane.


16 posted on 10/10/2005 7:56:06 PM PDT by Abcdefg
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To: MrsEmmaPeel

Don't kid yourselves, when this company puts their mind to it they can devastate any company out there. (too many to list here) MS is not the most visionary company but look out if they decide to knock off your vision. Your only hope is that they buy you instead of deciding to build it in house. I am always amazed at these companies that openly decide to take them on. It reminds me of a riffle vs. a battle tank. I do think open source has a chance since there is nothing for MS to put out of business.


17 posted on 10/10/2005 8:01:45 PM PDT by DenverCossack
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To: MrsEmmaPeel

Over the last couple of days, Micro-Soft has been talking about their last 30 years. At this URL: http://www.microsoft.com/mscorp/goingbeyond/timeline/docs/di_Hobbyists.htm
is "An Open Letter to Hobbyists" from Bill Gates, circa 1976.

Excerpts:

"As the majority of hobbyists must be aware, most of you steal your software."

"Most directly, the thing you do is theft."

"They are the ones who give hobbyists a bad name, and should be kicked out of any club meetings they show up at."

"I would appreciate letters from any who wants to pay up, or has a suggestion or comment."

The letter is informative regarding the timeline and origins of Micro-Soft in relation to the MIPS Altair.


18 posted on 10/10/2005 8:07:09 PM PDT by Abcdefg
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To: Abcdefg
"I was just at Adobe's website and their Adobe Acrobat READER requires 90 meg of hard drive space. Now that is insane."

Modern processors and hardware are incredibly fast, but it does little good since software gets bigger and slower with each passing day. And a lot of that, I think, has to do with Microsoft and their bloated approach to programming operating systems and applications.

In a way, the operating systems Microsoft produces are a perfect reflection of the company itself: They're big and clunky and slow, but they generally tend to function. Somehow. It's almost like magic.

19 posted on 10/10/2005 8:53:55 PM PDT by Reactionary
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To: Abcdefg
I remember putting the complete Mac OS ~ 4k on a floppy disk in the era of the early Macs (before the hard drive)
20 posted on 10/10/2005 10:12:35 PM PDT by Utopia
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