[ItisaReligionofPeace]

You should let Carrier know this. Also, I believe there are only a few companies that make A/C's under many names. Be careful.

[Jambe]

Don't just call Carrier Corp! Look in your phone book for the local HVAC contractor that handles Carrier products and call them also. It would have far greater business impact if carrier dealers all over the company started to raise hell with their supplier! That would get Carrier Corp's attention.