I agree with you which is why our fast food options are Chick-fil-A, In-n-Out, and Costco (hot dogs).
>> our fast food options are Chick-fil-A, In-n-Out, and Costco (hot dogs)
In-n-Out is a notable exception. Never had a bad meal there and the customer service is great! I think it’s because they pay attention to management and enforce high expectations of their employees.
I hear Chick-fil-A is the same, but I’m a burger guy. ;-)