People were pretty frantic, and then someone said, "One of the towers fell over," to someone on her cell phone.
This can't be right, I thought. This woman must be cracking up. There's no way such a tower would be falling over. Then I checked my voicemail: My friends and relatives had been leaving messages already for me, concerned.
I knew something was serious.
Thanks for giving us your observations.
We just heard that that team and a missing VP are OK.
Prayers answered; our offices worldwide have been dismissed to be with family and friends.
I got an email from a coworker in NYC who I was to have had a conference call that said "I am trying to get out of the city..."
Another person repeated the story: A tower had fallen. I still did not believe that story.
I tried to return calls to friends and relatives, but the lines were down. It was sinking in: Something really was happening. Am I safe in our office building?
My friend here at work made arrangements for some of us to stay at the Waldorf. Everything was closing: bridges, subways, tunnels, highways, trains. Manhattan is being locked down.
I started to believe now that a World Trade Center tower was down.
And I could see the smoke outside our office window. Not too far from us, very heavy, dark gray smoke, an ugly color I will not forget.
People were scrambling to leave. Was the building safe? People were concerned about their kids. I tried to log onto FR, and briefly looked at the sidebar threads... FR was slow, but the headlines in the sidebar threads were serious.