[Shimmer1]

I’ve always thought NFCU was wonderful! Been with them 20+ years, encourage my kid to bank with them.

[quikdrw]

I despise them. My mother-in-law was with them for 40 years. After she died, one account was suppossed to be closed and the check sent to my wife.

Two weeks went by and no check. When my wife called them about it, the customer service rep was very rude to my wife. Their response was “we are not responsible for the postal system”.

After three months, a customer service representative finally admitted that the check had never been entered in to their system, so it could not have been printed. Even after that, it took 3 more months to get that check. I have always wondered how much of that was from fanciful accounting.

I sent a registered letter to the president of NFCU about that situation. I got the reciept back, no other communication.