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Dell V305 Printer Problems

Posted on 10/05/2009 4:08:36 PM PDT by hsmomx3

The Dell V305 printer came with my new Dell computer (Vista Home Premium OS).

The printer works okay but there are times when it will not print documents from the computer. I get a pop up that says the computer is not communicating with the printer even though everything is plugged in properly and the settings have not been touched.

I have heard that this happens with the V305. It has wireless capabilities but I use the USB option instead.

If you had to choose another printer that does not fail you, what would it be? Would need a printer/copier/scanner printer.

Thanks.


TOPICS: Computers/Internet
KEYWORDS: computers; dell; printers

1 posted on 10/05/2009 4:08:36 PM PDT by hsmomx3
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To: hsmomx3

HP has always been good to me


2 posted on 10/05/2009 4:14:01 PM PDT by Las Vegas Ron (Obama's Blackberry, who's on the other end?)
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To: Las Vegas Ron

Thanks. This is so frustrating. I also hate the fact that I have no documentation which would state what the symbols mean on the printer. I have this orange light that is lit up. Have no clue what that means.


3 posted on 10/05/2009 4:15:55 PM PDT by hsmomx3 (GO STEELERS!!!!!!!!!!!!)
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To: hsmomx3

At times my printer goes brain dead as well. I power off and power up the printer and then it works. I use a Brother 420CN Printer, Scanner & Fax. It’s been with me 5 years.


4 posted on 10/05/2009 4:16:14 PM PDT by nagdt ("speak the truth but leave immediately afterward")
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To: hsmomx3

Revert to Win XP or upgrade to Linux the ultimate Windows service pack ( Hat tip to whomever’s tagline that is)


5 posted on 10/05/2009 4:16:25 PM PDT by Ouderkirk (Democrats: the party of Slavery, Segregation, Sodomy and Sedition)
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To: hsmomx3

I’ve had an HP C4280 All-in-One for about 3 years with zero problems...


6 posted on 10/05/2009 4:17:41 PM PDT by THX 1138 ("Harry, I have a gift.")
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To: hsmomx3
You should be able to go to their website and download any documentation you need, also trouble shoot your particular situation
7 posted on 10/05/2009 4:19:36 PM PDT by Las Vegas Ron (Obama's Blackberry, who's on the other end?)
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To: hsmomx3

I got a wireless BrotherLC61 series and I love it. I’ve never had a wireless printer before and I love how it goes to sleep and wakes up to print. I guess I’m easily amused. lol It is also a scanner, copier, and fax machine.


8 posted on 10/05/2009 4:22:36 PM PDT by republicangel
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To: hsmomx3
Here you go:

http://support.dell.com/support/edocs/systems/v305/en/index.htm

9 posted on 10/05/2009 4:23:29 PM PDT by Las Vegas Ron (Obama's Blackberry, who's on the other end?)
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To: hsmomx3
http://support.dell.com/support/edocs/systems/v305/en%5Cindex.htm

 

10 posted on 10/05/2009 4:27:58 PM PDT by OneHun
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To: hsmomx3

I’ve had an HP printer/copier/scanner for several years, used with two different computers (Windows Me and Windows XP) with no problems. Specifically, it’s an HP PSC 1610 All-In-One. I’m sure that specific model is no longer made, but I’ve seen extremely similar ones in stores in the recent past. And don’t rule out Craiglist as a source of low-cost used electronics (assuming the seller is willing to demonstrate it works before you buy, and has the original software disc if applicable).

Here’s one very similar to mine:
http://phoenix.craigslist.org/evl/ele/1401242595.html

Of course, Vista may be the problem. My experience with a Vista laptop was enough to convince me NEVER to buy a computer with Vista on it again. So when I decided to retire my Windows Me desktop, I got a great deal on a refurbished XP-loaded HP Pavilion on eBay.


11 posted on 10/05/2009 4:30:03 PM PDT by GovernmentShrinker
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To: hsmomx3
Please, read some more about the buyers feedback at newegg.com website.  I usually buy my stuff there:

http://www.newegg.com/Store/Category.aspx?Category=33&name=Printers-Scanners

 

12 posted on 10/05/2009 4:33:52 PM PDT by OneHun
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To: Ouderkirk

That would be ShadowAce.


13 posted on 10/05/2009 4:34:29 PM PDT by Born Conservative ("I'm a fan of disruptors" - Nancy Pelosi)
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To: hsmomx3

My Dell 2004-2006


14 posted on 10/05/2009 4:44:36 PM PDT by fkabuckeyesrule
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To: hsmomx3

I have to turn off my Norton Personal Fire wall in order for my Dell printer that came with my Dell computer to work. If not, I get the same message, about not being able to communicate etc.


15 posted on 10/05/2009 5:04:33 PM PDT by forward (`)
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To: hsmomx3

Don’t call Dell tech support..the pits.


16 posted on 10/05/2009 5:08:20 PM PDT by Col Frank Slade
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To: GovernmentShrinker

I had a printer which I really like and it never gave me problems. I still have it—a Dell A960 but Dell told me that would not be compatible with the Vista system. Bummer as I really liked it a lot. I use it as a stand alone but if I need to print from the computer, I am out of luck now.

I have tried everything but to no avail.


17 posted on 10/05/2009 9:20:08 PM PDT by hsmomx3 (GO STEELERS!!!!!!!!!!!!)
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To: hsmomx3

Maybe you should try to return the computer, and get a second hand computer with XP instead of Vista. Seriously, I could easily have afforded a new computer, but I went to the stores and there was nothing available except with Vista. A friend had recently bought a new computer with Vista that was “downgradeable” to XP, only to discover she had to pay a substantial extra fee to Microsoft to do the “downgrade” — she paid, but wasn’t happy about it. So I went on eBay and got a refurbished HP Pavilion with all the original setup disks (which had been used to restore the computer to its original factory settings and content), from a seller with a 100% rating who answered all my specific questions in advance, for $175 including shipping. I’m a happy camper, and all my old software and peripherals work fine with my cheap second-hand XP machine. Vista simply sucks.


18 posted on 10/06/2009 8:35:53 AM PDT by GovernmentShrinker
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To: GovernmentShrinker

This was a gift and we have had it for a month. The computer runs great and with no problem whatsoever but it is the V305 printer that gives me headaches.

My updates are current and there is no virus or malware, etc. on this system.

What I am not sure how to do is getting into the Firewall and what to check/uncheck with regard to my priner. I think it is the firewall that is causing problems.

I am not able to print documents from my computer. I can scan and I can make stand alone copies but nothing from my computer to the printer. All of the connections/cords are installed properly.

I have uninstalled and installed the printer software but nothing has helped.

I just need some assistance with firewall settings.

My computer is fine.


19 posted on 10/06/2009 8:44:18 AM PDT by hsmomx3 (GO STEELERS!!!!!!!!!!!!)
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To: hsmomx3; All

I have tried turning the firewall off also and that did not work.


20 posted on 10/06/2009 8:45:13 AM PDT by hsmomx3 (GO STEELERS!!!!!!!!!!!!)
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To: hsmomx3
I'm afraid I can't help you with firewall settings. You may be able print using a USB drive, though according to the manual, the printer has to be simultaneously connected to a computer (see section I copied below from the manual) -- but I think it doesn't have to be the same computer that the file to be printed is on (otherwise, why would you put the USB drive into the printer). So . . . I'd suggest trying two things: 1) In case the compatibility problem involves some issue that doesn't affect USB drive printing, keep your new computer connected the printer, copy the file you want to print onto a USB drive, stick the USB drive into the printer, and follow the manual instructions below for "Office FIle Mode". 2) If that doesn't work, and assuming your old computer is still around and at least marginally functional, connect your old computer to the printer, and try printing from the USB drive again, Office File Mode Office File mode is only available when a memory card or USB key containing documents is inserted into the printer or when the printer is connected to a configured internal network adapter. The printer recognizes files that have the following file extensions:  .doc (Microsoft® Word)  .xls (Microsoft Excel)  .ppt (Microsoft PowerPoint®)  .pdf (Adobe® Portable Document Format)  .rtf (Rich Text Format)  .docx (Microsoft Word Open Document Format)  .xlsx (Microsoft Excel Open Document Format)  .pptx (Microsoft PowerPoint Open Document Format)  .wps (Microsoft Works)  .wpd (Word Perfect) NOTE: To use the Office File Mode menus, you must connect the printer to the computer using a USB cable, and install the appropriate printer software on your computer.
21 posted on 10/06/2009 9:23:44 AM PDT by GovernmentShrinker
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To: hsmomx3

Sorry about the lack of paragraph breaks in my previous post. It looked all nice and paragraphed as I typed it, but the section I copied in from the online manual apparently had some hidden html code that messed things up.


22 posted on 10/06/2009 9:52:48 AM PDT by GovernmentShrinker
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To: GovernmentShrinker

That’s okay. I am grateful for the help. I think my kids will know how to do this. If it works, great, I will be very happy.


23 posted on 10/06/2009 10:00:54 AM PDT by hsmomx3 (GO STEELERS!!!!!!!!!!!!)
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To: GovernmentShrinker; All

I noticed when I turn my printer off, then on, it says wireless adapter detected. I wonder if this is my problem. I have no clue how to fix this.


24 posted on 10/06/2009 5:44:15 PM PDT by hsmomx3 (GO STEELERS!!!!!!!!!!!!)
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To: hsmomx3; All

Out of the blue, my printer started working again.

I noticed in windows update, some drivers were downloaded. Not sure if that had anything to do with it. Strange....


25 posted on 10/07/2009 5:51:03 AM PDT by hsmomx3 (GO STEELERS!!!!!!!!!!!!)
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To: hsmomx3

I don’t think that would be a problem. The fact that a piece of hardware has been detected should be either good or irrelevant (depending on whether that particular hardware is needed for the task at hand). But check just in case there are any printer settings for wireless vs. cable connection. If the printer is looking for a wireless signal but only getting a cable signal, I suppose that could be a problem, but I really doubt it (more likely, it would just print from any signal it receives).


26 posted on 10/07/2009 7:27:37 AM PDT by GovernmentShrinker
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