So true, I’ve noticed in the past when the economy was good that customer service was crappy in a lot of businesses.
The area is chronically depressed.... "The current recession wouldn't be so bad, if it hadn't come on the heels of such hard times." is the morbid joke.
Anyhoo, Mrs Wbill noticed that everyone was generally ina good mood, willing to help, and so on, even at the McDonald's and other "low-end" (for lack of a better word) jobs.
When there's 100 people literally waiting to step over your body before it gets cold to take your position, that breeds a good work ethic, sez me.