Thanks for that link. Once my car broke down out of town. The AAA driver recommended a gas station that did repairs. I went for it and we dropped off the car. That night I checked the place on Yelp. All negative reviews. Next day the car was fixed and I mentioned the reviews to the owner. She laughed and said the day after she told Yelp she would pay them no more, her reviews went to hell.
I checked some reviews by them a while back for hotels in Hawthorn, NV. I actually ended up staying in the one with the worst reviews because I’d heard of their douchebaggery. A sweet little old Indian couple owned it and it was $40/night. It was for sure “70’s” era design and décor, but everything worked and it was clean.