I really don't know in this situation. If they say they were waiting for a mandatory evacuation order, because they felt their patients were too frail to move, I'd check into that.
Maybe they are jerks. I've seen nursing home owners that drive rolls royces while their clients eat bologna sandwiches. But I've also worked in hospitals, and I can tell you evacuating a sick hospital population is a lottery. The odds are some would have died in the evacuation.
True. But if only one had survived the evacuation it would have been an improvement over what actually happened.