A few times I had applied for a part time technician opening here at the local Buy More. The one time that the local PHB called me up to talk to what I thought I had applied for was comical. He was like a broken record, “I need customer service” over and over. I asked him about the tech opening and cited my certs and experience and got the customer service response like it was a looped playback.
Anyway I couldn’t push overpriced services on people that don’t need them and generally have no concept of what is being pushed on them.
A lot of times people call me after their overpriced and halfway done run ins with the Geek Squad.
The first time I ever went shopping for a wireless router, the fruitcake that I talked to at Best Buy tried to sell me a $180 router that wasn’t worth $60 and told me that they could install it and set up the security for $160. Get out of town. I had a buddy who had set it up at his house come over and “help” me do it.
It was the easiest thing in the world. If you can read, do the most basic research there is, and you can set a password then you’re more than good-to-go. But people set up home networks that are totally open, their neighbors and any passerby gets free internet, so some people can screw up anything, I guess.