I know your frustration. I was the victim of Identity Theft and ran into the same problems. I ended up making two trips out of State. I was able to give the guy’s name, address as well as the name/address/phone number of his relatives, etc. Guess what? Nothing ever came of it. The charges are still on my Credit Report because I refused to pay them. But, I still have a Credit Score of over 700. It was one of the most frustrating years of my life. Expect the worst and hope for the best. That’s all you can do.
Jeez, I’m sorry.
We have already seen that the only one who really cares about your situation is you yourself; so the fight will continue.