Jim, I have a suggestion, but I don’t know how to implement this. I am a monthly donor via credit card. My credit card has been compromised TWICE in the past six months. Unless I am prompted, I forget any yearly or monthly payments/donations I have on the card until and unless I am reminded. You need a reminder system for credit card people so that if/when their cards are compromised, go into expiration, etc. that you don’t lose their intended donations. When my card was compromised I never received a reminder from FR that my contribution was overdue. I don’t know how much you lose from this problem, but it could be significant.
Thanks for all you do.
SFMom
Thank you very much, SFmom. That is a problem I wish we could solve sooner rather than later. John says we need to rewrite that entire system, but he just hasn’t had the time to tackle the project. Hopefully, we’ll get it done soon.