A company that doesn’t listen to its customers will go out of business.
Kreurig learned the hard way that stiffing your customers is bad for the bottom line.
The customer is always the boss.
Yes, I agree! Why hasn’t that worked faster with the entertainment industry, mainly the musical section and their DRM? Their have been so many problems with their products that you would think that they would come up with a viable system but...money still seems to be an obstacle to them - they want more (and it seems to only cost them)...