Well that trans oil change certainly helps turn the shop into a nice profit center.
That's my thought!
The good news is that many people have simple workarounds for the fluid change.
The reset of the OBD is the hard one.
Last time I looked there were only a few OBD readers that can do the job. But changes every day.
For a Prius there apps for a cell phone and a usb cord! You can change anything,and that makes it a bit scary !