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If the animal is not a service animal, it is not entitled to be there. You can ask them to leave, and you should. This is not just a matter of principle. It’s a matter of complying with the rules and laws that may govern your place of business.

yaeh, don't know about other states, but here in California:

. Q: How can I tell if an animal is really a service animal and not just a pet? A: Some, but not all, service animals wear special collars and harnesses. Some, but not all, are licensed or certified and have identification papers. If you are not certain that an animal is a service animal, you may ask the person who has the animal if it is a service animal required because of a disability. However, an individual who is going to a restaurant or theater is not likely to be carrying documentation of his or her medical condition or disability. Therefore, such documentation generally may not be required as a condition for providing service to an individual accompanied by a service animal. Although a number of states have programs to certify service animals, you may not insist on proof of state certification before permitting the service animal to accompany the person with a disability.

And this is why people can and do abuse the law. I have a ESA but would never consider taking him into a grocery, or clothing store. However after years of people taking their little yappers to Home Depot and no one stopping them I took my dog, no one had the balls to tell me to take my 140 pound puppy out and when an old fart with two aggressive little mutts started in on me I just said my dog hadn't eaten yet and he shut up and left.

I took my old Jack (Black Lab/Newfoundland, were both old)down the mountain with me to Home Depot once, it was 35 degrees when we left the house and 89 miles down the mountain to Red Bluff, Ca.
Thought it would be nice and cool for him in the truck (always carry plenty of water) and I would only be in the store for about half an hour.
It was over 90 degrees when we pulled into the parking lot and not a spot of shade to be found.
Went inside to ask if they had any shade out back (maybe the loading dock), and was ready to turn back to home if not.
Guy at the door told me just to bring Jack into the store where it was nice and cool, so I did.
The big old fat man just plopped his shaggy butt down by courtesy counter and gave me the “I will wait for you right here look”, the girl at the counter said it would be just fine, she would look after him.
Took me only about 20 minutes to find the materials I needed and went back to round up Jack, pay the tab and leave.
When I got back to Jack he had 6 (and I counted them) store employees kneeling and sitting around him, petting him and giving him treats.
We paid the bill, thanked every body and went home, all the way back he just kept giving me the look of “see I told you every body loves me”.
Home Depot has been my first choice for materials ever since that trip.