1988 I was at Sears auto in Minnesota when a lady came rushing in. She said the temp gauge was too high and that she just left a place that changed her oil. The mechanic came back after checking and said there was no oil......
I know a good place called AM-KO Auto in Canoga Park that always has done a good job on my cars. I have recommended this shop to everyone.
The owner barely cracks a smile....
https://www.youtube.com/watch?v=bEWz5NKmmSw
I was at a Sears auto center once trying to convince them that the battery they sold me had gone bad (they insisted it was my alternator). I gave up and came back later in another car with just the battery, and they tested it and I got a replacement.
But while I was there, they had a car up on a lift. They brought it down and the front bumper caught an open drawer on one of those big roll around tool boxes. As the car continued down, the tool box tipped over and dumped its load all over the hood of the car.