Stay away from franchise operations like Midas, Jiffy Lube, and the like. Find a good independent shop, and stay with them.
Add Pep Boys to the list. Not long ago, I had to get my aging Ford Taurus towed to an independent shop for repair. The two truck driver told me about his call just before mine. A woman took her late model Camry to Pep Boys for a brake job. About two miles from the shop, all four wheels fell off the car. The “mechanic” forgot to put the lug nuts back on the wheels after putting the tires back on the car.
Needless to say, the damages caused by the negligent technician far exceeded the original cost of the brake job.
That is correct! I have worked in the insurance claims industry for 25 years. I have done several claims for damage caused by franchise operations like listed above. Never one for damage caused by an independant shop.