[workerbee]

I know this is going to sound like a strange suggestion, but go back and watch the last couple of seasons of "The Americans".

@justlurking: Not strange to me! LOL. I had never heard of "EST" until seeing it on this show.

@Reily: I lived TQM while working for a DoD dept in the late '80s-early '90s. Yep... it was going to be Utopia...(no, REALLY, for real this time!)

[Reily]

USG approved “voodoo”!

http://www.airspacemag.com/daily-planet/nasas-new-mission-and-the-cult-of-management-155873900/

It spread everywhere through the government like an intestinal flu !