I guess they don’t realize that their money doesn’t come from Illegals, or General Contractors, but from people that have enough money to buy houses - and that’s often a different bunch. So, they too, must learn the hard way.
They’re closed on Sundays (unlike Lowes and Home Depot)...at best, they’re open on certain holidays, maybe 1/2 day on Saturday around here anyway.
I don’t go there for my DIY projects because of their limited hours.