Excellent point on how normal people want to stay away...
These days state governments are large enough and complex enough that they require a very high level of management skill just to keep functioning at a minimal level.
Strong public relations skills are not going to keep the Medicaid payments and welfare checks and unemployment benefit checks showing up on time—and will not keep the Department of Motor Vehicles offices from turning into bureaucratic nightmares.
Well incompetence hasn’t hurt Peter Puffer Buttwipe.