Cailleach,
I play the same game and have not seen it. Are you sure it’s not part of their “Mission Architect” option where users can design their own missions. If so that is probably why company doesn’t care.
I was playing City of Villains the other night and one of my missions was to attack and defeat striking dockworkers and their leaders on behalf of the Family. I guess it’s a 2 way street.
Yes, it’s a player designed story arc made via Mission Architect. It’s story ID # 57374 in case you want to look it up for yourself.