There just is no simple way to keep the banks from failing or defraunding you.
I had an issue once where my health insurance was cancelled because Blue Cross posted both my wife and my payments to her accout.
Thereby creating a huge windfall of overpayments for Blue Cross to use.
Repeated telephone efforts to get it staightened out were repeatedly met met with assurances from Blue Cross service representatives that the the payments had been reposted, all was fine, you worry too much, trust us, blah blah blah.
Naturally we did not record these calls, but you know Blue Cross possibly did.
When I went to the hospital however the hospital was informed by Blue Cross that my insurance had lapsed for non payment many months previously.
As Blue Cross now found themselves exposed to a lawsuit they simply denied everything, all the calls etc and claimed that both the payments had been properly posted to my wifes account at our instructions. The payments were made individually every moth using US Banks bill pay system, BUT according to US Bank we were responsibleto make actual hard copy captures of each computer transaction.
US Bank refused to provide us with any records showing these tranactions, only that X $ went to Blue Cross on X day.
I am personally satisfied that even had we made and saved copies of each transaction at the instant it was done, Blue Cross would have stonewalled because they evidently have no real legal oversight.
I am also personally satisfied that US Bank could and would have provided Blue Cross with the evidence they denied me had it been in Blue Crooes interest.
You can’t keep it simple enough to protect yourself from these industries.
They are essentially criminal enterprises.
How Y’all liken Kentucky so far?
Regarding the other stuff, it's why I like it simple. You can't guarantee things will go smoothly, but you can reduce the risk of screw ups. It's all about mitigating risk. I did learn to record transaction numbers though.
Speaking of insurance, I'm about to drop my health insurance and go with a $10,000 deductible package, btw.
My credit card company did that to me several times even though we were on separate accounts. Of course, they stupidly thought I wouldn't catch the added charges for non-payment on my statements.
Always make a note everytime you speak to these people. At the end, ask for their name again and how to spell it. They'll know you're keeping a record so there's less chance of them messing you over. And always make a copy of every transaction. Order checks that come with a duplicate. It's your reciept to prove payment was made.
Naturally we did not record these calls, but you know Blue Cross possibly did.”
Insurance carriers note comments re each call on their system. You don’t need to record, but you should always make a written note of the date and time of your call, the full name of the person you spoke with and a summary of their comments. You can also log-on to BC systems now as a patient or a provider and check the status of your account. Recommend doing this at least once a month. If you have recently discussed a problem with them that needs resolution, give it 5 business days and then check the record. Repeat as necessary!