[Oztrich Boy]

The non-recall recall is instead referred to as a customer satisfaction action which is designed to "offer a more consistent charging experience."

"Instead of occasionally catching fire, they will now not catch fire that often ... or always catch fire ... I'm PR, I don't understand this technical stuff"

[Red Badger]

Now they will consistently catch fire............

[jazusamo]

The non-recall recall is instead referred to as a customer satisfaction action

It is a little confusing. I guess the buyers are more satisfied if their charging cord sets their garage on fire less often. :-)