For later
Have you run them in safe-mode?
When it comes up, Control alt delete and shut it down from your task manager.
Google MSE and you will find posts from other people and their method of removing the app. Its probably more of an annoyance than a true virus, but you do have to dig deep to remove the tentacles of the app. This type is fairly common and removable with the right app.
I'll be monitoring this thread for solutions.
Run a program called ‘Combo Fix’ from a disc after you start your computer in safe mode.
I had such a nasty virus from Drudge I had to restart my computer from day one. It would not allow me to restart it from previous days, weeks or even months.
I saved my pics on an external hard drive quite some time ago, so I lost everything but those.
I am not computer literate, so that was the only way I could remedy the situation.
First thing you need to do is right click the network ‘icon’ in the task bar and click ‘disable’.
This prevents the trojan from accessing the internet to ‘update’ itself.
Secondly, reboot into ‘Safe Mode’ and then re-run Malwarebytes and your antivirus program.
Thirdly, reboot normally and re-run ‘Malwarebytes’ again to be sure the trojan is gone.
If everything checks out ok, then ‘right click’ the network ‘icon’ on the task bar and click ‘enable’.
Couple things.
First, go to www.download.com and get AVG (Free Edition) 2012; a fantastic antivirus package.
Install it, UPDATE it, then update your Malwarebytes....then run both.
That said, two things: I suggest you run both, after you update, etc., from Safe Mode (reboot your computer, and before you see the Windows logo appear, just keep tapping the F8 button; have it come up in Safe Mode with Networking). Safe Mode loads just enough of the operating system for the computer to function.
Once in Safe Mode, THEN run Malwarebytes and AVG (full scan for each, and yes, you can run both simultaneously). Whatever they find, let the package*=(s) get rid of it/them.
Then....reboot again (”Start Windows Normally”). I suspect you’ll then be fine.
Here’s the thing: Packages like antivirus software and anti-malware software (e.g. your Malwarebytes....which is VERY good, by the way) are only as good as the currency of their definition files. IOW, they can only protect you from stuff they actually KNOW about. KEEP THEM CURRENT.....BARE MINIMUM, UPDATE ONCE A WEEK (I tend to do that more often, myself).
Malwarebytes is not an antivirus package. Between AVG and Malwarebytes, your system should get a very thorough cleaning.
Ping if you have any problems.
I'm not sure what you mean when you say your "IP" uses McAfee. "IP" is usually an abbreviation for "Internet Protocol".
Reboot into safemode, and run your scans from there.
Also, you might want to try Spybot - Search & Destroy
I had the same issue as well. I was looking at funny videos when i got whats called Malware. The virus essentially puts up false alarms that makes you go to there website to buy the software that is bogus. The thing is real deceptive and real difficult to get to the root of the virus.
The easiest way to remove this virus is to reinstall the Operating system, whether its XP or Windows 7.
That particular piece of scareware can be a very tenacious little piece of garbage. Read all the above posts. Disabling the network adapter, booting in safe-mode and scanning are your best first efforts. Failing that, it will require more effort. Do you have your anti-malware, anti-virus set to auto-update? Are they set to “real time” scan of all traffic? Last time I had this on a machine, it took several hours and three attempts to eradicate it. Then, I locked the machine down and dumded-down my kids’ user privileges.
Note: the above is the most extreme solution. But it will in fact resolve the problem. It is probably not your first resort, but it may be your last. And in the interest of full disclosure I once had to resort to this last resort.
bttt
I had a similar virus. It looked like MSE, but had a slightly different name. It wouldn’t let me surf to any sites, like Microsoft or Bing, kept saying they were infected, and I couldn’t override the popup. I tried everything I could think of, I couldn’t even launch the real MSE. Finally, I went to program manager, saw the program name in the list, and deleted it. I couldn’t believe that worked. Haven’t had a problem since.
I have gotten the same thing a couple of times on my computer and my wife’s. I went to Bleepingcomputer.com, to their virus page and selected the one with the same name as the one hitting on your computer. Then, to shorten the process go straight down the page to where you can load Rkill onto a thumbdrive. Stick the thumbdrive into the affected computer and run rkill and it’s cleaned. Then run Malwarebytes and go back to your normal life. It is so easy, only a few clicks, and you’re done in just a few minutes.
This has worked for me three times. Good luck.
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—bflr-
Download SPYBOT, install and update it, and run a scan. Download SPYWARE BLASTER, install it and make sure it is updated weekly. AVAST is the best virus software I’ve tried and I only have the free version.
There is a virus that masquerades AS AN ANTI-VIRUS program
You have to boot in safe mode and run malwarebytes AND a good anti-vurus (I use AVAST and it is free for home use and I love it)
I also discovered that if you have multiple usrs set up you can log in as GUEST and download and run those two (run tham as administrator)
Search ONLINE for the text you see on-screen and you can find detailed instructions on deleting it