I agree, Beck was most likely singled out.
As much as I travel, the customer service has taken a nose dive, people are treated like cattle, with little service on the plane and testy attendants.
If you are treated well, that’s great.
I don’t fly much anymore if I can possibly help it (don’t like the pre-flight wanna-be jackboots and molestors). But, when I used to fly a lot, I considered it a good day if I made it through a flight without a flight attendant “incident.” I would try to be as cheery but innocuous as possible. (Again, not with Southwest — I adore them.)