The free market has been replaced with corporate welfare where the richest companies can afford to buy legislation that exempts them from regulations that choke smaller businesses out.
This phrase struck me. In our government-controlled, complex, pass-the-buck, highly regulated medical system, particularly for elderly - this is an impossibility. I have just been through it with my mother. Private elderly/rehab is super-expensive, and the owners want pre-payment or a complete audit of finances BEFORE they allow a patient in. Anywhere Medicare is going to pay part of the cost - then you need referrals, insurance approval, and recommendations from social workers. There is less and less "choice." We have created a highly regulated, bureaucratic system, and there isn't a black-market for elderly care that I'm aware of - so why is the author surprised when people's only option is to call a lawyer?