I’ve always heard that you can only cash-in up to a certain amount from a store that sells tickets; beyond that you have to go to a lottery office.
Also, had a cash 5 win. Valero station clerk says not a winner. We knew it was. We asked for the ticket back. Took it to another place and they said it had already been turned in. Yep, it was a winner and that clerk screwed us and took the win. Easy for them to do.
Now I always use the Lottery ‘check my ticket’ app and photograph the whole ticket. Today the site would not work. WTH? Bet they want people to join??
the max amount that is cashed immediately is 600