She did the right thing and is in the right.
She paid for 2 seats?
Those her seats.
Didn’t read quite far enough. She did the right thing. She paid for 2 seats. Unless she is significantly compensated and is willing, those are her seats and under no obligation to surrender either of them.
To that woman, I would say - Report the flight attendant - write a succinct letter to the CEO and let them know that you were discriminated against and humiliated by the flight attendant.
Also point out you were shamed for following company policy and FAA regulations.
I would also send something to the FAA about the company and their confusing policy BEING CAREFUL to not throw in emotions, just facts.
Yes indeed!