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To: Old Professer
I suggest finding a good Indian resteraunt and go there frequently to get used to the accent so you'll be prepared when you call customer support.
5 posted on 11/21/2003 10:16:58 AM PST by Semper Paratus
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To: Semper Paratus
I ran into that a few days ago when I couldn't get OE to connect.

Other than having no help for me and not understanding the importance of enunciating when conversing with a half-deaf old man, she wasn't that bad.

8 posted on 11/21/2003 10:19:44 AM PST by Old Professer
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To: Semper Paratus
LOL! I've had occasion to call customer support numerous times during the past couple of weeks, and you are correct. My hard drive went bad, and it took about 1 hr. 45 minutes of telephone time with a customer service technician who had a thick Indian accent to determine that my hard drive was, indeed, bad. They sent me another hard drive. After I installed the new hard drive, reloaded the OS and all my programs, I couldn't get online. Another call to Dell customer service, another 1 1/2 with a service technician with a thick Indian accent. Result? Bad modem. Sigh. They sent me another modem.
15 posted on 11/21/2003 10:25:14 AM PST by .38sw
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To: Semper Paratus
And I hope the customer support folks remember to say "Senk yoo veddy mohch!!" after each technical help session Old Professor has with them...
28 posted on 11/21/2003 10:30:51 AM PST by tracer
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To: Semper Paratus
I suggest finding a good Indian resteraunt and go there frequently to get used to the accent so you'll be prepared when you call customer support

ROFL!!! I've bought 2 Dells systems in the last year - and from the point of sale phone conversations to tech support calls - you got that right!

136 posted on 11/21/2003 3:20:22 PM PST by SunnyUsa
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To: Semper Paratus
ain't that the truth!
144 posted on 11/21/2003 7:24:51 PM PST by scott91
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