For some reason this made me think of you...
When we had that big storm awhile back (must be getting on towards two weeks ago?), a tree fell on the power and phone lines near Dad's, and they lost both. The power was back on by the end of the day, but the phone is STILL out. They keep saying they'll come, and then not showing. One guy came on Monday, asked them to check if it was working, and when they said "no", he left without giving them any further info.
So...last night Dad called to give them a piece of his mind. He's supposed to be on call several nights a week, for one (he's a respiratory therapist), but hasn't been able to take it since the pagers don't work at the house, and the phone is out. PLUS he took time off work yesterday to stay home alllll day since they were supposed to come by and wanted someone there to let them in. No one showed. He was NOT pleased with being stuck there all day and still not getting service.
Lady who took his call listened to his rant, and then said kind of accusingly, "The repair person would always keep you informed if they were running late. Our normal procedure is to give you a courtesy call..."
I think he was speechless at that point.
Caller: "Hello, (wife's first name)?"
Wife: (thinking it was someone who knew her), "Yes? Hello!"
Caller: "I'm calling about your VISA, MC or Amex rates..."
Wife: "Oh, this is a sales call. I thought this was someone I knew..."
Caller: (catching on) "Uh, yes, Mrs. Stormhands, I'm calling about your VISA, MC or Amex rates, which one do you use?"
Wife: "Well, I guess it doesn't matter, now does it?"
Caller: "You don't have to be so hateful."
Wife: "I don't. Well, then I guess I'll just hang up."
ROTFL!!