[Cold Heat]

Before I signed off, I took the liberty to check on that fix you used.

I was incorrect in my SP-2 assumtion. The fix is used to replace the device driver. That is all it does, so your driver was corrupted.

i don't know why a driver roll back or the reinstalls did not work?????

The drivers normally replace.

It remains a mystery to me.

[Ernest_at_the_Beach]

She needs to complain to MS.