[HAL9000]

I don't know if this will help, but since you're running XP Pro, it supports Remote Desktop. Someone (preferably an trustworthy expert) could log on to your computer and check it out. That might be faster and easier trying than trying to diagnose and repair the registry yourself.

[Ernest_at_the_Beach]

I asked her about Warranty, or service contract, ...no answer yet.

Good advise, Get Dell involved.