Skip to comments.Cingular Wireless Sucks
Posted on 03/09/2005 2:17:09 PM PST by nov7freedomday
This past saturday I went to the local Cingular Store to change my account from Sprint (due to poor coverage).
However, when I spoke with the salesman on the phone he initially could only match the deal I could make in the store. So, I told him I would just get my service in the store. He then began to suggest that he could get me a better camera phone for free if I went with him. (I guess they work on commision) Well, the long and short of it is that I ordered my phones (3 of them) from him and got my phones in today. The thing is, it was the same phone I could have got last saturday.
I called and wasted 4 hours on the phone with the sales department and all they would say is that the more expensive phones were just that and I would not get an upgrade without paying for it.
Their salesperson lied, plain and simple. I suggested the person be fired and was blown off.
Due to my experience, I would recommend getting your wireless service elsewhere.
OH, I sent back the phones and cancelled the contract.
Should go with Verizon Wireless, IMHO.
Don't even get me started on Cingular! Grrrrr.
And to think, they speak so well of you.
I've never had a problem with them in 4 years. Sorry to hear you did.
so how is the coverage
I looked at the Verizon coverage map and it looks pretty good. I think thats where I am leaning.
i had at&t wireless. sux, bad.
then they got bought out by cingular.
my contract's up in june.
i think i'll shop around. this doesn't sound good.
4 hours on the phone? Bwahahahaha!
cingular does suck i agree,
Coverage was fine. But their sales people lie, so I don't know if their map drawers lie also.
I have had Verizon for several years and I'm very happy with them. My service is under $100 for 3 phones, none have cameras though.
Can you hear me now?
Actually, I didn't even want a camera phone, but if you are going to upgrade me for free, I figure what the heck.
I agree. I have Verizon and I have excellent coverage in my area.
William, there was a time when we had to use typewriters with white-out. Copiers were called Xerox machines. If you wanted to send somone a document you had to mail it or hand deliver it. When you left the office, you had to call in for messages from a payphone or just enjoy the day without being bothered.
Then someone got the smart idea for pagers and it all went to hell from there.
I did the same thing, cancelled the contract after one day. Why? Couldn't use the phone from my house, worthless. Went with Verizon, never a problem.
Yes they do!
Cell One is much worse, though.
Back to Verizon for me...they are only "very bad"....but better than the others.
i actually had a professor of electrical engineering tell our class ~1977 that he didn't think the fax machine would meet with much public approval.
pausing in his lecture, he noted that perhaps the orientals would use it because of their script languages.
talk about a ph.d. out to lunch!
Another Verizon user - very happy. I've dealt with customer service a few times and it's always prompt, usually efficient, and friendly. We have 4 phones with our daughter using one with a California area code while ours are Hawaii - all for around $110 a month. We can call each other on each other's cell phones at no minute charge - and it gets tons of use as she checks with me sometimes several times a day. (How did I ever get along as a teenager when I went off to college and only called home twice the whole year??- of course college was in Spain and rates wre $20/minute).
We've found very good coverage across the country, have kept Verizon consistently.
Paging rebelbase. Incoming commo.
I picked up AT&T as a business cell about a year and a half ago. Now Cingular owns them. I went in last month for a new phone and they wouldn't sell me one without signing a new contract.
Since they couldn't give me a logical reason for forcing me into a new contract just because I wanted to buy a new phone I calmly told the sales rep to go f himself and left.
But speaking of lousy customer service! My daughter bought a gas range from a --um-- national store. Since we live near the middle of nowhere, we brought it home ourselves. But when it came time to connect the gas hose, NO ONE in the entire company could tell us the size needed for the connecting adaptor. pathetic!
People still use cell phones? That is so 2004ish....
As soon as my contract is up, I'm going to Verizon.
I HATE Cingular. Finally, I decided to switch. I went to my local AT&T Wireless dealer and got a phone. The next day they announced they were merging w/ Cingular...
Now I'm finally out of my contract and can freely go beyond Cingular. Yeah!!!!
I had to call every month to get false charges removed from my account (they continually charged me roaming for in-town calls). Their customer service would hang up on me if I asked them for their ID number.
We've had Cingular for a little under 2 years now and had nothing but problems. Incorrect bills, sales people who have lied, rude customer service representatives and more service problems then anyone would expect or accept.
After our contract is up we will look for another company.
I have heard a lot of good things about Verizon.
To provide a variation on your theme, I would like to go ahead and add T-Mobile to the "suck" category.
They have lousy coverage, only mediocre quality, and terrible customer service, with agents in their employ that border on being complete mental idiots.
Some cellphones suck.
I think maybe more to the point, some cellphone sales people suck -- two ways: (1)They don't know their product and plans; (2) they don't understand little things like right and wrong.
Getting "blown off" (is that like a Lewinsky?) is not surprising. They don't see anything wrong with making false representations, with promising what they cannot deliver. It's not an issue for them.
I'm as free market Capitalist as any and more than most, but I wish these swine would realize that every time they rip off (or unfairly inconvenience) a customer, they lend credence to the notion that businesses need more regulation and gummint control.
Are you telling me that a salesman over the phone lied to you? I'M SHOCKED!
Then the change came. They changed to Cingular. This was during the last year I was there.
The commisions on new number activations had gotten so low that the sales force from Corporate were like a bunch of vampires. They hired some real scumbags. At that time the number of people with active numbers who needed new phones or wanted the latest technology, outnumbered the new activations. When a salesperson found out that a customer already had an active number, they were treated as if they had the plaque. I got out just in time. The whole business is a sewer now.
My fiance' has a cell phone, but I don't. She said I could be added to her plan with my own phone, number, etc. Is that true? Does that cost a lot? All these years of a LAN line and she wants to get rid of it. Oh yeah, she has Cingular too. Ha. No cell phone? I blame Bush!(sar)
We upgraded to a Nation plan a month ago and drove down to Florida this past week. Had some spotty areas where their coverage says that it's not that good. Had 5 bars on the beach on Anna Maria Island and my mom could hear the waves crystal clear.
Consider me part of the (not so) silent majority that doesn't have a problem with cingular.
Cingular sucks.. I had them and just couldn't wait till the contract expired.. When it finally did, I switched to ATT..(work discounts)..
well, you know the rest.. bastards..
Greaaaat! We just signed with Cingular last week for 2 year. Arrrgghh! We did it online though and got 2 pretty nice phones for free. My husband had talked to a salesman in a nearby store and the exact same phones would have been a charge of about $140. He told my husband that if we did the online deal that it would take over a week to get the phones and that just about everyone has trouble activating them and he would have to come in to the store and pay to have him activate them. Well...turned out to be a lie. We got our phones 2 days after initially filling out the website info. And had no problem activating them. So far we are fairly pleased. But will keep an eye on them!
All cell phone companies are just legal scam artists, IMO. On my list, they are rated just above HMO's which rank on the bottom.
Cingular is terrible....My Dad has Cingular.....HATES IT. We have always had Verizon and are very happy with the service and coverage. My oldest son uses T-mobile and they are pretty good too.
To be fair, we all have a little plaque, which is why I go to the dentists for a cleaning twice a year.
This is not the place to post your grievance. This is for relevant news/activism.
I got my cell 1 year and a half ago. I got a lot of information before making up my mind. The coverage is exactly the same for all companies.
I chose T-mobile because it uses european technology, to which other companies are tending too, and so that it works when I travell to Europe.
It works pretty well. Never had a problem. Actually the cell broke and got it changed right away.
Another vote for Verizon. IMO probably the best cell service you get (at least for now).
AT&T Wireless / Cingular is a racket bordering on criminal. I switched to Sprint last week and am happy (so far).
And while we're at it, let me tell you about HOME DEPOT. It's sad, HOME DEPOT used to be such a reliable place to shop.
I went to HD to buy and have installed Pergo flooring. The salesman said they were having a fabulous sale on hardwood (engineered) flooring, steered us to that, so he made the sale. He had the guy come measure, then called us back to say our floor was too uneven for that particular hardwood, we needed to select another product.
We went back to the store, selected the Pergo, (which I had wanted anyway), and the salesman said there would be no problem installing Pergo over our sub-floor. The Pergo was delivered, and for one week we waited for the contractor to call and schedule installation. Didn't happen. We talked to everyone at HOME DEPOT, and after 3 weeks, were told for the first time, we would have to have our sub-floors sanded so it would be level enough to install the Pergo. We balked. HOME DEPOT finally agreed to send out a contractor to price on how much he would charge to sand the sub-floor and prepare it for Pergo installation. An additional $5,000.00!!!! HOME DEPOT refused to pay. So, after all this aggravation, we had them come pick up the Pergo, which had been in my hallway all this time, and credited our account for the amount we paid. It's been a HOME DEPOT nightmare
Are Cingular and ATT Wireless part of the same amorphous network?
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