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Vanity: Need Computer Help
none | 09/18/06 | self

Posted on 09/18/2006 5:49:16 PM PDT by Eccl 10:2

Need assistance from any techno-geeks out there, please.

OK - my PC (emachines T1840, Celeron 1.8Ghz) died. I went to turn it on a week ago and nothing happened. The power supply fan was not working.

I would like to get this running, and also retrieve our family photos on the hard drive.

So I replaced the power supply - didn't work.

Then I replaced the motherboard - didn't work.

Next I replaced the processor - didn't work.

Last I replaced the RAM - didn't work.

At this point, all I get is a fast ticking sound in time with the hard-drive LED blinking in the front - about 2x per second. That's all. No beeps. No acknowledgement on the screen of any activity.

Help? Any ideas?


TOPICS: Computers/Internet
KEYWORDS: computer; eccl1015
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1 posted on 09/18/2006 5:49:17 PM PDT by Eccl 10:2
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To: Eccl 10:2

If you hard drive isn't trashed, you can always stick it in another machine to retrieve your photos. But you probably know that...


2 posted on 09/18/2006 5:53:36 PM PDT by snarks_when_bored
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To: snarks_when_bored

'your' not 'you' in the previous post, of course.


3 posted on 09/18/2006 5:54:13 PM PDT by snarks_when_bored
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To: Eccl 10:2
retrieve our family photos on the hard drive.

Put the drive into another computer.

4 posted on 09/18/2006 5:54:28 PM PDT by Michael Goldsberry (Lt. Bruce C. Fryar USN 01-02-70 Laos)
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To: Eccl 10:2
Replace the power cord.

As silly as that sounds, that was the problem with mine once. I also had replaced the power unit, but turned out to be as simple as buying a new power cord.

5 posted on 09/18/2006 5:56:09 PM PDT by 1-Eagle ("And on the 8th day.... John Kerry popped up and said "I'd have done it differently.")
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To: Eccl 10:2

Sounds like something that happened to me a couple of years ago with an old system.......

Does your system have a floppy drive??

My floppy drive died and took the power supply with it.

When the floppy died, all the smoke was released from the power supply...;-)

Worth a look. BOL.


6 posted on 09/18/2006 5:56:12 PM PDT by ButThreeLeftsDo (Fight Crime. Shoot Back.)
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To: Eccl 10:2
You replaced everything but the hard drive.....

If you install it on another machine, and the machine goes fritzy as soon as you turn it on, yank the plug immediately before you fry the other machine and kiss it bye bye. It is fried.

If the machine boots, then you can try to get into it, but if you can't the drive is fried.

If the info is valuable, there are places that can recover it. If not, chuck it.

7 posted on 09/18/2006 6:02:32 PM PDT by Cold Heat (I just analyze it, I did not create the mess...so go pound sand:-))
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To: Eccl 10:2

Something else, I assume you know that if you get the polarity wrong on any of the pin connectors, the machine will not boot. Could fry the drive as well.


8 posted on 09/18/2006 6:05:10 PM PDT by Cold Heat (I just analyze it, I did not create the mess...so go pound sand:-))
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To: Eccl 10:2
I take it that you verified the $1 power cord works?

You can always remove the hard drive, add it to someone else's or get some usb external attachment to retrieve the stuff you had there. Don't worry unless that somehow got fried as well.
9 posted on 09/18/2006 6:05:56 PM PDT by A CA Guy (God Bless America, God bless and keep safe our fighting men and women.)
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To: 1-Eagle

"Replace the power cord.

As silly as that sounds, that was the problem with mine once. I also had replaced the power unit, but turned out to be as simple as buying a new power cord."




The new power supply came with a new power cord. Also, the fans are whirring and the hard-drive LED is blinking, so the computer is getting power.

Thanks - any other ideas?




.


10 posted on 09/18/2006 6:11:41 PM PDT by Eccl 10:2 (Pray for the peace of Jerusalem - Ps 122:6)
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To: ButThreeLeftsDo

"When the floppy died, all the smoke was released from the power supply...;-)

Worth a look. BOL."




I have tried booting up the PC with the CD and floppy and hard-drive disconnected (as in power supply connectors not plugged into these). All I get is that ticking sound (about 2x per second).

Thanks - any other ideas?


11 posted on 09/18/2006 6:15:07 PM PDT by Eccl 10:2 (Pray for the peace of Jerusalem - Ps 122:6)
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To: Cold Heat

"Something else, I assume you know that if you get the polarity wrong on any of the pin connectors, the machine will not boot. Could fry the drive as well."




This PC is configured such that each connector is configured such that you can only plug it in the right way -pretty clever.

Thanks - any other ideas?


12 posted on 09/18/2006 6:17:01 PM PDT by Eccl 10:2 (Pray for the peace of Jerusalem - Ps 122:6)
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To: snarks_when_bored

I would unplug all the peripherals (hard drive, floppy, etc). Leave the memory in. Power it up and try to see if you can get to the BIOS setup screen (usually) by hitting DEL.

And remember it might be your lcd/monitor.


13 posted on 09/18/2006 6:18:17 PM PDT by djf (Some people say we evolved. I say "Some did, some didn't!")
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To: Eccl 10:2

OOps, my previous post was for you.


14 posted on 09/18/2006 6:20:23 PM PDT by djf (Some people say we evolved. I say "Some did, some didn't!")
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To: djf

"I would unplug all the peripherals (hard drive, floppy, etc). Leave the memory in. Power it up and try to see if you can get to the BIOS setup screen (usually) by hitting DEL.

And remember it might be your lcd/monitor."




I've tried unplugging the peripherals. I haven't tried hitting DEL in an effort to get hte BIOS setup screen.

The monitor does work - I get the monitor's built in setup screen when I power up.

Thanks for responding - any other ideas?




15 posted on 09/18/2006 6:23:11 PM PDT by Eccl 10:2 (Pray for the peace of Jerusalem - Ps 122:6)
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To: Eccl 10:2

might be the screen itself? What is the screen doing?


16 posted on 09/18/2006 6:24:41 PM PDT by 1-Eagle ("And on the 8th day.... John Kerry popped up and said "I'd have done it differently.")
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To: Eccl 10:2
Assuming you replaced all the components with the proper replacements, Including the power supply, and set the jumpers and the like properly, and the processor was the one that the board was designed for, then your original problem still exists.

If it is not a shorted floppy or cd drive,(un plug at the power and data connector, one at a time and try to boot) then it must be the hard drive.

A bad drive acts the same way. nothing happens. Or you get a clicking which is a failed boot attempt.

I'm guessing it got popped by a line surge caused by a storm or something.

17 posted on 09/18/2006 6:27:28 PM PDT by Cold Heat (I just analyze it, I did not create the mess...so go pound sand:-))
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To: Eccl 10:2

If you can't get to the bios setup screen, you might be toast.

Check the board to see if there is a jumper to reset the bios. If not, WITH THE MAIN POWER CORD DISCONNECTED, try to find the battery that keeps the bios charged. Remove it. Short out the leads that go to the battery, this will totally power down your bios. reinstall the battery that keeps the bios alive, reattach the real wall power, then try to boot.

If that don't work, hire a pro. I get $92.00 an hour


18 posted on 09/18/2006 6:27:45 PM PDT by djf (Some people say we evolved. I say "Some did, some didn't!")
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To: Eccl 10:2
That ticking sure sounds from here like the disk. Hold the disk still cabled but out of the chasis up to your ear while you power on, to determine if it is making that sound. Try not to short anything out while you do it ;).

If that's it, then do a Google search for "head disk clicking sound freezer" for various suggestions. The first hit will be on Experts Exchange. They are worth the one month fee you will have to pay them - don't forget to cancel your subscription after you get your answer. Other hits will provide free answers of varying quality and amusement value.

19 posted on 09/18/2006 6:56:53 PM PDT by ThePythonicCow (We are but Seekers of Truth, not the Source.)
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To: ThePythonicCow
The most useful of the free answers that I noticed is this one, from Ask Metafilter:
The Click Of Death is actually the Whack Of Death.

There are two motors in a hard drive. The first is obvious -- it's the spindle motor that spins the platters. In the very old days, these were awesome 1800 or 2400 rpm self-sync DC motors. These were cool toys. Later ones were 3600 rpm DC motors, with external sync via hall effect sensors -- 3600rpm, you wonder? SImple. 60 rotations per second, made the clocking easy. Modern ones, spinning up to 15K, are very simple DC servo motors with very, very complicated controllers that sense the speed via back EMF on the motor coils. Very trick, and useless in other projects, but once you've got the software, really cheap and fast.

The "Freeze the drive" trick is for problems with the spindle motor. A shorted coil in a motor keeps it from spinning. Freezing it can move the coil such that it isn't shorting, and the drive spins. Whack the drive fixes stiction -- a bearing, or a head, sticks to the platter, and it doesn't have enough torque to spin the drive. A whack breaks things lose, and the motor can spin the disk.

That's not the problem here.

The other motor is the head positioner. In the old days, these were stepper motors, and the stepper on the ST 3040A was legendary -- guys would pray this drive would die so they could steal it. Steppers, however, are only so precise and fast, so modern drives use voice coils to quickly place the heads just so. Originally, there would be either a "wedge" on one of the platters that had tracks that the heads could use to quickly find tracks, or an entire side of a platter was used for dedicated information about where the tracks were. Modern drives use what's called "embedded servo" information -- the information about where the tracks lie is underneath the data, so you don't lose the capacity of a wedge or dedicated servo.

This leads to the Whack Of Death. To move the heads, a current is sent in the voice coil, and the heads count the tracks as they cross the servo lanes. So, to move 50 tracks in, the coil charges, creating a magnetic field, and since it's stuck between two really powerful magnets, it moves, and fast. The heads count tracks until they reach 50, then the current stops charging, and the heads stop.

What's the whack? The whack is the heads hitting the stop that keeps them from moving off the platters completely. What is happening -- the heads can't tell where the tracks are, so they keep swinging, until they hit the stop. This gets noticed, the controller retracts the heads all the way to the center, and it tries again.

WHACK. WHACK. WHACK.

This means: 1) The heads can't sense position information, and 2) The drive is almost certainly toast. 95% of the time, it's the head that's on the servo platter. 5% of the time, it's a controller or power issue. You can try the drive in another computer, but usually, you ask the $1000 question, which is "Is the data on this drive, that I haven't backed up recently, despite the lectures every sysadmin has given me repeatedly, worth $1000?"

That being the cost of sending the drive off to the clever guys with lots of toys who can read the data off.

IOW. The drive is almost certainly toast. If the data is really important, you can send it to a disk recovery place, who will charge you lots of money, and send back the data on CD or whatnot. If it's not, you buy a new drive (or two and a mirroring controller) and resolve to be better about backups next time.
My summary - sometimes freezing works, sometimes whacking it works (or harms it), and usually paying $1000 to someone who knows what they are doing and has the tools works.
20 posted on 09/18/2006 7:02:36 PM PDT by ThePythonicCow (We are but Seekers of Truth, not the Source.)
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