Posted on 10/24/2006 9:22:15 PM PDT by hsmomx3
We got the Dish installed today and all was fine.
Then the kids started manually inputting different channels using the remote.
As a result, the entire satellite programming was lost. We have what looks like the blue screen of death.
I called customer service twice and they have no clue as to how to fix this.
We have to wait two days for a tech. to come out and fix this.
Have any of you had this happen where the kids did this and your entire programming disappeared.
If so, I would appreciate some pointers.
The way the people set it up was that the cables run from the VCR to the satellite box, and the cable runs from the tv to the wall. All of the connections appear to be in properly.
Thanks so much!!
Can you get anything to show up like "menu"? You might try turning off the power to the box to reset it.
We tried all of that and no such luck.
I'm telling you I am ready to toss it all.
You have Dish Network, right?
My husband says, "Turn off the tv and everything. Now, take your card out in front and put it back in snugly. Now turn everything back on.
It should work.
If it doesn't, check all your connections make sure they are tight.
Now unplug the Dish Network Box from the wall, wait 20 seconds and then plug it back in.
Now try and see if your tv works.
If not..."
Yep. And make sure that the vcr isn't set to some odd channel or different input. They have a vcr/tv button too I think. It sounds as if it may be sitting on an empty vcr channel.
The VCR--I will bet that is it. Wonder why it worked initially and now, it is doing this??
What card are you referring to? I never got a card.
Easy answer... the kids broke it.... make them fix it.
They are more tech savy than you are for certain.
No more food till the TV works. ;-)
Step 1: kill the kids.
If Step 1 doesn't work, then Step 2: Unplug the power and then re-plug...
"The card looks like a credit card.
It's inserted in the Dish Network box in front."
Hmmm.........they said the boxes are fairly new but I will look for a card.
This is sooooo frustrating.
Also, make sure you are on the right channel.
Are you on channel 3?
Yeah, I have been letting them play around with it. I think I will tell them to keep on playing.........
Their dad came over tonight and tried working on it for over two hours but he couldn't even get it to work. He checked all of the connections as well. Then he left to go back to prison. Not really a prison but he is going thru a midlife crisis and it is something I do not wish on anyone. That is not what this thread is about so I will keep my mouth shut for now.
I thought we were but the VCR says channel 2.
Turn the vcr to channel 3.
See what happens.
I have this same system -- the card is behind a little door on some units, and then just poking out of the front slightly in others.
That's what I was going to say. Set the VCR to 3, or turn it off. Have the TV set to 3 as well.
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