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Avoid the Loony Zune: Microsoft gets music player all wrong
The Chicago Sun-Times ^ | November 23, 2006 | Andy Ihnatko

Posted on 11/26/2006 5:11:08 PM PST by quidnunc

Yes, Microsoft's new Zune digital music player is just plain dreadful. I've spent a week setting this thing up and using it, and the overall experience is about as pleasant as having an airbag deploy in your face.

"Avoid," is my general message. The Zune is a square wheel, a product that's so absurd and so obviously immune to success that it evokes something akin to a sense of pity.

The setup process stands among the very worst experiences I've ever had with digital music players. The installer app failed, and an hour into the ordeal, I found myself asking my office goldfish, "Has it really come to this? Am I really about to manually create and install a .dll file?"

But there it was, right on the Zune's tech support page. Is this really what parents want to be doing at 4 a.m. on Christmas morning?

That might not be Zune's fault. After about a year of operation, it's almost as if a Windows machine develops some sort of antibodies that prevent it from recognizing new hardware. But what's Microsoft's excuse for everything else?

Only the Zune software can sync music, video and pictures onto the device; Zune is incompatible with Windows Media Player, the familiar hub of the Windows desktop media experience.

The Zune app doesn't even have as many features as WMP. And why (for the love of God) doesn't it support podcasts? That's pure insanity.

It's incompatible with Microsoft's own PlaysForSure standard, too.

You'll have to buy all-new content from the new Zune Marketplace.

Oh, and the Zune Marketplace doesn't even take real money, proving that on the Zune Planet there's no operation so simple that it can't be turned into a confusing ordeal. The Marketplace only accepts Zune Points, with an individual track typically costing the equivalent of the iTunes-standard 99 cents.

By forcing users to buy blocks of Zune Points (with a $5 minimum), the Marketplace only has to pay one credit-card processing fee.

Zune Points will also make it easier for the Zune Marketplace to institute variable pricing. The music industry wants it desperately. The industry has been pressuring Apple to abandon its flat 99 cent pricing and start charging more for "hot" tracks.

-snip-


TOPICS: Computers/Internet
KEYWORDS: lowqualitycrap; microsoft; microsoftsucks; typical; zune
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1 posted on 11/26/2006 5:11:10 PM PST by quidnunc
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To: Swordmaker

FYI


2 posted on 11/26/2006 5:11:44 PM PST by quidnunc (Omnis Gaul delenda est)
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To: quidnunc

But,but......The Zune was going to AAPL's A$$ I thought ???</>sarc


3 posted on 11/26/2006 5:13:51 PM PST by cmsgop ( Axis of Evil = North Korea, Iran, Kevin Federline)
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To: MikefromOhio

This may have ThreadJester potential...


4 posted on 11/26/2006 5:15:30 PM PST by ARealMothersSonForever (We shall never forget the atrocities of September 11, 2001.)
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To: ARealMothersSonForever; rzeznikj at stout

yes yes yes it may :)


5 posted on 11/26/2006 5:18:26 PM PST by MikefromOhio (Prayers for my cousin Jeff and his family.)
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To: quidnunc
Microsoft doesn't provide for two(Zune and WMP)of its own apps to be compatible with each other? How could MS miss filling such an obvious requirement?
6 posted on 11/26/2006 5:20:27 PM PST by Man50D (Fair Tax , you earn it , you keep it!)
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To: quidnunc
Sounds like someone who had a little trouble and wants to make a big deal out of almost nothing. This reminds me of the false argument that the iPod won't play music purchased from other sources.

I've not yet seen the Zune, but I can't imagine it being as miserable as this drama queen wants his readers to believe.

7 posted on 11/26/2006 5:24:05 PM PST by SaveTheChief (This is my "+3 tagline of smiting")
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To: quidnunc

I notice on these Zune threads that the usual Windows sheeples (read that sycophants) are strangely absent. Leads one to believe that this latest Microsoft piece of trash is even too much for them to make excuses for.


8 posted on 11/26/2006 5:24:35 PM PST by big'ol_freeper (It looks like one of those days when one nuke is just not enough-- Lt. Col. Mitchell, SG-1)
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To: quidnunc

I'm looking into a Cowon iAudio device, although not for Christmas. They handle a heck of a lot more formats, and they don't tag your music with DRM.


9 posted on 11/26/2006 5:25:03 PM PST by KStorm (I'd watch my wallet, but the Democrats took that, too.)
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To: SaveTheChief
I've not yet seen the Zune, but I can't imagine it being as miserable as this drama queen wants his readers to believe.

He's not the only person reporting severe difficulties with the player. It really is that bad.
10 posted on 11/26/2006 5:39:47 PM PST by Terpfen ("Conservatives" who sat at home cost us the War on Terror, SCOTUS, and economic success.)
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To: MikefromOhio; Swordmaker

Nope, haven't seen, er, that guy on the thread Swordmaker posted--he's been quiet for almost a week.

Swordmaker--courtesy ping


11 posted on 11/26/2006 5:58:29 PM PST by rzeznikj at stout (Boldly Going Nowhere...)
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To: Terpfen
The problem is NOT with the player itself--I've read the interface on the device itself is quite good. It's the software that you use to interface with the Zune that everybody gripes about.
12 posted on 11/26/2006 6:04:31 PM PST by RayChuang88
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To: RayChuang88

I'm well aware. But the issue here is that the PC-based software AND the hardware fail to deliver. Microsoft may have gotten the Zune's interface right, but at the cost of mediocrity in other categories.

The lack of wireless syncing and inability to use the Zune as a remote storage drive are really baffling.


13 posted on 11/26/2006 6:06:24 PM PST by Terpfen ("Conservatives" who sat at home cost us the War on Terror, SCOTUS, and economic success.)
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To: quidnunc
pods...Zunes?...try ZEN...I have had a 5gig for over a year that's just wonderful.


I have dropped it, sat on it, left it in a hot car...and it still functions. I use an adapter that plugs into the cigarette lighter that broadcasts the player over the fm radio in my truck..



It's ugly but it works and I'm thinking now of buying a Zen 20 gig.

The computer interface for ZEN is nice also..


14 posted on 11/26/2006 6:20:13 PM PST by Dallas59 (Muslims Are Only Guests In Western Countries)
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To: Dallas59

That is not a nice interface. More to the point, I cannot believe someone is actually endorsing a Creative product. Even their sound cards sell generally because no one knows of any alternative.


15 posted on 11/26/2006 7:05:57 PM PST by Terpfen ("Conservatives" who sat at home cost us the War on Terror, SCOTUS, and economic success.)
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To: SaveTheChief
but I can't imagine it being as miserable as this drama queen wants his readers to believe.

How long have you been using Windoze®?

16 posted on 11/26/2006 7:11:36 PM PST by AndrewC (Duckpond, LLD, JSD (all honorary))
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To: Terpfen

I've never had any problems with it. It boots up, plays downloads...not one problem.


17 posted on 11/26/2006 7:18:29 PM PST by Dallas59 (Muslims Are Only Guests In Western Countries)
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To: big'ol_freeper
I'm a Microsoft fan in general but I have no problem in saying that this Zune is probably the most awful product they ever released. And considering turkeys like Microsoft Bob and Windows ME, that's saying a lot.

Consider the lunacy of making the much ballyhooed "Plays For Sure" initiative incompatible with the Zune for example. Many people built entire music libraries around "Plays For Sure" and they are now left out in the cold. And Microsoft expects they will download their entire music collection all over again on the Zune music store? What were they thinking?

18 posted on 11/26/2006 7:38:28 PM PST by SamAdams76 (Fish of an uncertain nature)
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To: Dallas59

You've got to be kidding with that ZEN interface. You think that's good? Obviously you've never seen the elegant interface of iTunes.


19 posted on 11/26/2006 7:40:20 PM PST by SamAdams76 (Fish of an uncertain nature)
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To: Man50D
How could MS miss filling such an obvious requirement?

That's never stopped Bill Gates in the past from leading the industry in some of the worst programming techniques imaginable, not to mention his dearth of computer science in his operating system transactions.

20 posted on 11/26/2006 7:44:20 PM PST by Cvengr
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